Job Description

Associate Director, Clinical Operations (PMHNP)

Mindfully Psychiatry is a growing private practice and is seeking a compassionate and collaborative clinician-operations manager who thrives in a role that blends patient care (50%) with practice operations (50%) This position is ideal for someone who enjoys seeing patients and playing a key role in shaping how a small but growing mission-driven psychiatry practice runs day to day. You’ll have a meaningful mix of direct clinical impact and operational management, creating a balanced role with variety, autonomy, and growth potential. This is an ideal stepping-stone for clinicians interested in executive or director-level leadership.

Schedule: 5 days per week – flexibility in structuring your day based on patient care vs. operations; no weekends or night shifts required

Salary: Base salary range based on experience, with discretionary bonus tied to clinical quality, operational KPI’s, and growth initiatives.

Full-time Benefits

• Health, vision, and dental
• Paid time off
• Paid recharge days
• HSA with employer match
• Dependent care FSA
• Employer-paid Life and AD&D insurance
• Employer-paid short-term and long-term disability
• HealthiestYou wellness program – no cost for participation; 100% free healthcare visits
• Employee assistance program
• 401k with generous employer match
• Student loan support
• Paid malpractice insurance
• Crunch fitness discounts
• Voluntary pet insurance

Job Responsibilities:

Clinical Care (Direct Patient Impact)

• Provide high-quality, compassionate psychiatric care to a manageable caseload.
• Collaborate with the medical director and practice leadership, providers and care teams to support continuity and clinical excellence.
• Help ensure patients experience a welcoming, efficient, and supportive care environment.

Operations & Practice Leadership (Big-Picture + Daily Impact)

• Autonomy to design and implement workflow improvements.
• Direct input into staffing models, scheduling strategies, and patient flow.
• Partner in practice leadership in operational decisions.
• Reports to Practice Leader.
• Oversee and improve daily clinic operations, ensuring scheduling, patient flow, and provider support are smooth and effective. Tools include EHR, established reporting systems and existing process manuals.
• Manage provider utilization targets and reporting to help the practice run sustainably.
• Optimize workflows and clinical systems to boost quality, reduce friction, and enhance patient satisfaction.
• Lead a small, high-performing administrative team, supporting clarity, communication, and professional growth.

Quality, Safety & Compliance

• Ensure adherence to HIPAA, OSHA, and behavioral health regulations.
• Maintain safety protocols and help create a culture of calm, clarity, and accountability.

Patient Experience

• Serve as a thoughtful and professional escalation point for patient concerns.
• Champion responsive, compassionate communication across the practice.
• Keep an eye on trends in patient satisfaction and support continuous improvement.

Strategic & Growth Collaboration

• Partner with the practice leader on new service lines and improvements that meaningfully enhance care.
• Opportunity for mentorship and support from experienced leaders. Collaborative culture. No figure it out alone as we work as a team.
• Participate in evaluating systems that make clinical and administrative work easier.
• Track KPIs and help drive smart, patient-centered operational decisions.

Why This Role is Unique

• Balanced work meaningful time with patients + purposeful involvement in how the practice operates.
• Variety clinical care, team leadership, problem solving, and operational decision-making.
• High impact your ideas help shape a small, tight-knit practice where change happens quickly.
• Growth-oriented room to expand your leadership skills while maintaining your love for patient care.
• Mission-driven environment collaborate with a team that deeply values mental health, relationships, and compassionate care.

Qualifications and skills:

• Required Board License – PMHNP.
• Ability to work at Cincinnati offices; occasional car travel to other office locations.
• Excellent written and verbal communication skills.
• Organized, detail-oriented, self-motivated and a self-starter.
• Ability to function as an effective member of an integrated healthcare team.
• Two years relevant clinical health experience preferred.
• Healthcare management experience preferred.

Mindfully Behavioral Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and internship.

Mindfully Behavioral Health makes hiring decisions based solely on qualifications, merit, and business needs at the time. Furthermore, the Company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.