Compensation:
$59,934 annually
Compensation Type:
Exempt
Employment Type:
Regular
Grade:
E05This position is responsible for sales, program development, and successful implementation of Center for Workforce Development (CWD) training programs.
MAJOR DUTIES
Sells classes to area businesses bymaintainingfruitful relationships with clients; addressing client needs effectively; researching andidentifyingnew market opportunities; and preparing and delivering pitches to potential clients
Activelyseeksand develops new training account opportunities by calling new customers, obtaining orders,planningand organizingdailywork schedule to call on new potential clients/customers, resulting insubmittedproposals.
Services existing accounts,obtainsorders,establishesnew training agreements, and develops responses to requests for proposals (RFPs) for training needs
Developsnew programsand certifications that support workforce development needs of employers and employees
Devotesa majority ofwork time to supervisory duties; Customarily and regularly directs the work of two or more other employees; Makes recommendations to hire, promote, and discipline direct reports; Conducts annual performance reviews of all direct reports
Achievesmonthly and annualproposal,enrollmentand revenue goals by integrating marketing, operations, and financial knowledge
Overseesthe research, analysis and recommendations for new business opportunities and new training sales options with a keen awareness of organizational growth initiatives related to regional markets and target customer segments, as well as CWD’s potential to meet customer needs
Develops and implements plans designed to increase existing business and capture new opportunities for workforce development classes including both existing customer relationships and new markets
Maintains currency with workforce development initiativesin order torecommend new training programs and services, including local trends and organizations, workforce certification and credentials, current innovations, labor market demands, current research, national trends, continuing education professionaldevelopmentand competition
Schedules client-driven classes, assigns instructors, and coordinatesadditionallogisticswith the Operations Team to ensure client satisfaction
Collects and analyzesinformation and preparesdata and sales reports,leveragingreal data and capitalizing on business trends and opportunities
Representsthe college to students, outside agencies, and community partners and colleges, including departmental Advisory Committees,demonstratingcultural competency, diversity, and inclusivity
Recruits and interviews potential instructors and, in coordination with other staff, schedules classes and assigns instructors
Monitorsandreviewsinstructor performance through evaluations
Performs other duties as assigned.
KNOWLEDGE REQUIRED BY THE POSITION
Extensive experience in inbound/outbound sales
Extensive experience planning,schedulingand coordinating multiple programs, events, and activities
Skill in the development,contentand delivery of training
Excellent verbal and written communications skills to communicate effectively with outside organizations, staff, and professional training group members
Ability to communicate effectively with individuals from diverse backgrounds
Excellent customer service skills
Exceptional analytic skills/ability to solve complex problems
Ability to evaluate technical information
Demonstrated interpersonal, criticalthinkingand communication skills
Knowledge of marketing and communication processes associated with website and online marketing campaigns, including knowledge of web analytics, search engine optimization, and social media technologies
Knowledge of computer programs and databases related to educational applications, with advanced computer and software skills
Knowledge of methods and techniques for conducting needs assessment
Skills in small group facilitation and ability toestablishand maintain effective working relationships with others
Skill in the operation of computers and job-related software programs, including Microsoft Office.
SUPERVISORY CONTROLS
Thesupervisorassigns work in termsof department goals andobjectivesThe supervisor spot-checks completed work for the nature and propriety of the final results.
GUIDELINES
Guidelines includethe employeehandbook, collegepoliciesand procedures.These guidelinesrequire judgment,selectionandinterpretation in application.
COMPLEXITY/SCOPE OF WORK
The work consists of variedspecialized dutiesFrequent interruptions contribute to the complexity of the position.
Thepurposeofthispositionistoperformspecializeddutiesinthesales,developmentandimplementation ofCenterofWorkforceDevelopment programsandinitiatives.Successinthispositioncontributes totheefficientandeffectivedeliveryoftrainingtocustomersandmeetingdepartmentalmetricsandgoals
CONTACTS
Contacts are typically with co-workers, other college personnel,business owners, industry representatives,and members of thegeneral public
Contacts are typically to give or exchange information, to resolve problems, to provide services
PHYSICAL DEMANDS/ WORK ENVIRONMENT
The work is typically performed whilesitting at a desk or table or while intermittently sitting,standingor stooping.The employeefrequentlylifts light objects.
The work is typically performed in an office
SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This positionsupervises the Workforce LearningSpecialist andadjunct instructors.
MINIMUM QUALIFICATIONS
The following REQUIRED documents must be submitted with the application in order to be considered Upload all required documents under the Application Questions 2 section for "Additional Documents Required".
This position will remain open until filled with the first review of applications occurring on Monday, May 18, 2026.
EEO STATEMENT: San Juan College is dedicated to providing equal employment and educational opportunities without regard to race, color, religion, sex, national origin, disability, age, genetic, veteran's status, or on the basis of any other category protected under federal, state and local laws.
