Job Description

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for an Associate Director, Business Masters Student Experience to join its team!

We are seeking an enthusiastic and dynamic Associate Director to become an integral part of our Business Masters Student Experience team. With an annual enrollment of 1000+ students, we are dedicated to providing an exceptional educational journey.

As an Associate Director, you will assume the pivotal role of program director, collaborating closely with an assigned program assistant. Your influence is paramount in driving the ongoing success of our expanding portfolio. In this position, you will oversee day-to-day program management, contribute to strategic planning and innovation, and ensure that student perspectives on curricular modifications are considered. Acting as the primary point of contact for students and faculty, you will play a key role in optimizing student experiences and addressing significant issues.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

Responsibilities

Your role as Associate Director will involve:

• Collaborate with the Executive Director to coordinate the implementation of curriculum innovations and organizational complexities.
• Lead curriculum planning and review academic materials provided to students at the program's commencement.

• Contribute to the recruitment, monitoring, and coordination of program staff.

• Oversee specific experiential projects, such as immersion weeks, exchanges and other extra-curricular activities.

• Ensure efficient day-to-day program operations and swift responsiveness to student needs.

• Coordinate student selection of class and ethics representatives.

• Lead meetings with class representatives with Academic Directors where aplicable and address student requests.

• Conduct regular meetings with work groups to assess course progress.

• Maintain close communication with faculty to deliver program-related best practices and address concerns.

• Monitor students with academic performance concerns.

• Collaborate with various IE departments to resolve student issues promptly.

• Collaborate with internal stakeholders to enhance the student experience.

• Identify opportunities for enhancing student experience within the program portfolio.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Master's Degree in business or a related field.

• Minimum of 3 years of work experience in a similar field.

• Collaborative team player with a proactive and positive attitude.

• Proficiency in both leadership and implementation roles within a team.

• Strong project management skills for logistics, event planning, and communication.

• Customer-centric approach to handle academic program inquiries.

• Effective problem-solving skills for constructive and action-oriented responses.

• Detail-oriented with the ability to manage sensitive information.

• Excellent communication skills, including empathy and active listening.

• Proficiency in delivering impactful presentations.

• Ability to multitask and manage complexity under time pressure.

• Willingness to travel internationally once a year.

• Fluency in both English and Spanish.

Unleash your full potential and make an impact. The next move is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University. At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.