Location: New York City (Hybrid)
Fitch is at an important stage in its AI adoption journey. As AI and Agentic technologies become more embedded in daily workflows, we need to establish the operational foundations that will allow these capabilities to scale responsibly, securely, and effectively.
We are seeking a founding individual contributor to help establish the AI and Agentic Operations capability. In year one, this role will focus on building the program framework, operating model, controls, and foundational processes needed to support AI and agentic AI use cases across the organization. This is not initially a people-management role. Instead, it is a hands-on leadership position for someone who can work across teams, define the function, and put the core capabilities in place.
This role will work closely with the Emerging Technologies, Technology Operations, Information Security, and Collaboration Technologies teams, as well as other relevant stakeholders, to help shape how Fitch monitors, governs, and operationalizes AI solutions in production environments. Over time, as Fitch's use of AI and agentic AI expands, this role has the potential to evolve into leadership of a small specialized team.
The ideal candidate combines strong operational discipline with enough AI fluency to understand how LLM-based applications and agentic workflows behave in production. They can translate ambiguity into processes, controls, and support models, and are comfortable influencing cross-functional stakeholders in a fast-moving environment.
In the first year, you will be responsible for helping define and establish the AI and Agentic Operations program, including its scope, operating model, and foundational capabilities. Key responsibilities include:
By the end of the first year, success in this role would include:
We are looking for someone who is comfortable building a new capability from the ground up, influencing without formal authority, and working across multiple teams in a fast-evolving space.
Required Qualifications:
Preferred Qualifications:
This is an opportunity to help define a new capability at Fitch at a pivotal moment in our AI journey. You will play a central role in building the operational foundation that will support responsible AI adoption across the firm. This role offers the opportunity to shape the function from the ground up, work closely with key technology partners, and position yourself to lead the capability as it expands over time.
Why Fitch?
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
We are building incredible things at Fitch and we invite you to join us on our journey.
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
For more information please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $150,000 and $180,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.
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Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by Hearst, Fitch Group is comprised of: Fitch Ratings, a global leader in credit ratings and research and Fitch Solutions, a leading provider of data, research and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.
