Essential Job Duties:

• Provide leadership for markets which are geographically or functionally distinct and demonstrate ability to implement business unit strategy, develop and maintain both a communication style and relationship that fits the client’s preferred style and demonstrate proactive customer service regarding all aspects of account management.
• Communicate proactively, first when performance is not meeting expectations, and second when performance meets or exceeds expectations, regularly associate with tenants to insure their reasonable satisfaction with building operations. Interact with tenants along with Property Manager on problems that may occur, coordinate and/or prepare reports, annual budgets, and other documents for clients in accordance with management and other agreements, and in accordance with instruction received from the client. Preparation responsibility relates primarily to financial information and adherence to leasing guidelines. Review information and variances with Property Management Team.
• Participate in the preparation of annual budgets and any revisions thereto and also oversee operating compliances with budget approved by clients and ensure completion of property tax administration and supervise services rendered by property tax consultant.
• Ensure administration of property and liability insurance requirement, ensure compliance with the purchase order system, contracts, policies and procedures, and accounting requirements established by clients, and oversee the billing process, including payment of invoices and disbursement of funds. Monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash.
• Assist the Client/Asset Manager and Property Manager in determining proper cost allocations, identification of any re-billable cost, proper accounting for inventories, purchasing procedures, and any special accounting problems, responsible for maintaining desired internal financial benchmarks for each asset with the portfolio as defined by the Director and Asset Manager. This includes occupancy levels, income levels, delinquency percentage, IRR and cash flow, and monitor cash flow and/or cash requirements in conjunction with the Property Manager to assure efficient use of cash.
• Coordinate construction projects with Construction Manager and Property Manager and approve construction contract documents and final invoices, effectively staff and develop bench strength and succession planning – positioning for new business.
• Regularly inspect properties with staff.
• Conduct annual performance evaluations and career path discussions. Oversee and ensure that all property management and maintenance staff receive an annual performance evaluation.
• Analyze and make recommendations regarding property staffing needs, personnel performance issues, salary administration, personnel promotions and training and career development.
• Performs other related duties as required or requested.

Competencies:

• Business and financial acumen
• Leadership Skills
• Communication proficiency (oral & written)
• Customer/Client focus (internal & external)
• Time management skills

AAP/EEOstatement

C&Wprovidesequal employment opportunity to all individuals regardless of their race,color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.  Further,C&Wtakes affirmative action to ensure that applicants are employed and employeesduring employmentare treated without regard to any of these characteristics.  Discrimination of any type will not be tolerated.

Other Duties

This job description is not designed to cover orcontaina comprehensive list of activities, duties or responsibilities that arerequired ofthe employee. Other duties,responsibilitiesand activities may change or be assigned at any time with or without notice.

NoteThis job description includes the core responsibilities forC&W These duties may haveslight modifications based on the regional location.