American Express

Associate-Digital Product Management

American Express  •  Phoenix, AZ (Onsite)  •  28 days ago
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Job Description

How will you make an impact in this role?

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &
Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.

Job Responsibilities:

  • Implement Business logic rules to solve risk management needs
  • Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products.
  • Drive global, reusable & configurable design, rule authoring, testing, integration, and product launch using low-code tools.
  • Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic.
  • Identify & implement Product & Process simplification opportunities.
  • Deliver prioritized functional and non-functional roadmap as per aligned timelines & good quality.
  • Identify and Implement AI driven solutions to reduce manual process, and improve time to market

Qualifications:

  • Ability to drive project deliverables to achieve business results
  • Ability to work effectively in a team environment
  • Strong communication & interpersonal skills
  • Ability to learn quickly and work independently with sophisticated, unstructured initiatives
  • Customer-centered design approach and experience developing software products or services in partnership with different business partners globally
  • Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus
  • Knowledge of SQL, Java, MS Office – PowerPoint, Excel
  • Knowledge of SAS, Hive, Yellow Brick, or Python is a plus
  • Bachelors in a relevant field. Master’s is a plus
  • 1-2 years of experience in product development, or a related field.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more.

For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Learn more about us at:

https://www.americanexpress.com/careers

https://www.americanexpress.com/

https://www.facebook.com/AmericanExpressUS

https://www.instagram.com/americanexpress/

https://twitter.com/americanexpress

https://www.youtube.com/user/AmericanExpress

See our community guidelines at:

https://www.americanexpress.com/en-us/company/community-guidelines/

If you have a customer service issue or question, please visit www.americanexpress.com/contactus

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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