Job Description
This is a hands-on operations role at the intersection of traditional financial markets and digital assets. You will own end-to-end workflows for asset integrations, manage critical platform events, and serve as the primary liaison between our internal teams and external partners. If you have built a strong foundation in TradFi — investment banking, asset management, capital markets, or corporate finance — and are ready to apply that rigour to the fastest-moving corner of financial services, this role is for you.
What You'll Do
Asset Lifecycle Management
- Manage end-to-end operational workflows for new digital asset integrations and asset offerings across products — from initial assessment through to live launch and ongoing maintenance.
Event Operations
- Oversee and execute platform updates for critical asset events: token migrations, smart contract swaps, protocol upgrades, rebrands, and asset deprecation/offboarding. Precision and timing are everything.
External Partner Management
- Act as the primary operational point of contact for external project teams, foundations, and key stakeholders. You will be the face of our operations to the ecosystem — reliable, responsive, and sharp.
Cross-Functional Coordination
- Collaborate daily with Product, Engineering, Compliance, Legal, Marketing, and Customer Support to align on technical requirements, regulatory guidelines, and project timelines.
Ecosystem Campaigns
- Coordinate internally to facilitate joint promotional campaigns, user engagement activities, and ecosystem growth initiatives with external partners.
Process Optimisation
- Maintain accurate documentation, operational trackers, and standard operating procedures (SOPs). Continuously identify and implement process improvements to scale operations efficiently.
What We're Looking For
Finance Background
- Bachelor's degree in Finance, Economics, Business, or a closely related discipline. A solid foundational understanding of financial markets — how they function, how transactions settle, and how risk is managed — is required.
Experience
- 1+ year of professional experience in TradFi: investment banking, asset management, capital markets, corporate finance, accounting, or similar. You understand what operational rigour looks like in a regulated, high-stakes environment. A genuine interest in transitioning into Web3 and the digital asset sector is essential.
Ownership & Responsiveness
- You operate with a deep sense of ownership and urgency. You are proactive in unblocking bottlenecks, highly responsive to internal and external stakeholders, and consistently drive projects to completion with minimal hand-holding.
Integrity
- Uncompromising ethics, always. You will regularly handle highly sensitive, market-moving information and must exercise absolute discretion and professionalism.
Attention to Detail
- Meticulous and exact. You catch what others miss — flawless execution in time-sensitive and critical workflows is non-negotiable.
Project Management
- Proven ability to manage multiple complex, cross-functional projects simultaneously under tight deadlines. You know how to prioritise, escalate, and close.
Communication
- Exceptional written and verbal communication skills in English. Comfortable liaising with external ecosystem partners and highly technical internal teams alike. Proficiency in Cantonese and/or Mandarin is a strong advantage.
