Associate, Department of Community Health Sciences

Entity
Medical College

Location
Tando Allahayar, Pakistan

Introduction
The Aga Khan University (AKU) is a private, international university committed to excellence in education, research, and healthcare. AKU invites applications for the position of Research Specialist for a UNICEF-supported project focused on Early Childhood Development (ECD).
The Research Specialist will support implementation and coordination of project activities, trainings, field operations, documentation, stakeholder engagement, and reporting. The role requires strong research, communication, and organizational skills, along with the ability to collaborate with project partners and travel across Pakistan when required.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

The Department of Community Health Sciences (CHS) is the leading unit of its type in Pakistan, recognized regionally and internationally for the relevance, quality, and extent of its work in support of public health and the development of primary health care systems. It comprises of five major operational sections: Epidemiology & biostatistics, Health policy & management, Population & reproductive health, Environmental health & climate change, and non-communicable diseases & mental health.

This is a grant funded contractual position.

Responsibilities
You will be responsible to:

• assist in installation, configuration, maintenance, and troubleshooting of LAN/WAN networks and related IT infrastructure
• provide first-level technical support for network, hardware, and software issues
• support setup and maintenance of routers, switches, access points, firewalls, and other network devices
• monitor network performance, system functionality, and routine backups
• assist in network security tasks including user access management and basic monitoring
• support network cabling, workstation setup, and peripheral installations
• maintain inventory of IT assets and assist in procurement-related activities

• document network configurations, technical issues, and support requests.

Requirements
You should have:

• a Bachelor’s degree in Computer Science, Information Technology, or a related field; OR a diploma in IT/Networking with relevant experience
• at least two years of relevant experience in network support, IT helpdesk, or system administration
• hands-on experience with networking hardware including routers, switches, and firewalls
• knowledge of networking protocols such as TCP/IP, DNS, and DHCP
• familiarity with Windows and Linux operating systems
• good troubleshooting and problem-solving skills
• effective communication and documentation skills.

Comprehensive employment reference checks will be conducted.