Job Description

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role we are seeking a highly skilled and thorough Data Analyst to join our dynamic team. This role is pivotal in ensuring that our products meet the highest standards of quality and that patient complaints are thoroughly analyzed and addressed. The ideal candidate will possess a strong background in data analysis, excellent communication skills, and a passion for improving patient outcomes and product quality.

• Collect, organize, and analyze data related to product performance (e.g., APRs) and patient complaints.
• Ensure data integrity, accuracy, and accessibility for further analysis.
• Apply statistical software and data visualization tools to interpret and present findings.
• Identify trends, patterns, and insights from large datasets to advise decision-making processes.
• Prepare comprehensive reports summarizing analysis results, including actionable recommendations.
• Maintain accurate and up-to-date documentation of all data analysis activities.
• Ensure compliance with regulatory requirements and company policies in all documentation and reporting.
• Collaborate with cross-functional teams to develop and implement quality improvement initiatives based on data analysis findings.
• Provide insights and support for product complaint teams to enhance product quality and patient experience.
• Present data analysis results and recommendations to management and other partners.
• Foster positive relationships with external and internal partners.
• Data Cleaning: Ensuring data integrity by identifying and rectifying errors, inconsistencies, and redundancies.
• Database Management: Storing and coordinating data in databases or data warehouses for easy access and analysis.
• Diagnostic Analysis: Investigating the root causes of specific issues, such as recurring product defects or common patient complaints.
• Visualization: Developing charts, graphs, and dashboards to present data in a more understandable and impactful manner.

What we expect of you

We are all different, yet we all use our outstanding contributions to serve patients.

Basic Qualifications:

• Bachelor’s degree and 3 to 5 years of one or more analytic software tools or languages (e.g., SAS, Data Bricks, Salesforce, SQL, Python) and experience with data visualization tools like Square Two (S2), Spotfire, Bio Connect, Tableau, Power BI, Smartsheet, or similar, experience OR

Preferred Qualifications:

• Strong analytical and problem-solving skills with the ability to interpret sophisticated data sets.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a dedication to quality and accuracy.
• Knowledge of regulatory requirements and quality management systems (e.g., ISO 13485, FDA regulations) is a plus.
• Proactive and self-motivated with a strong sense of responsibility.
• Adaptable and able to prioritize optimally.
• Patient-centric mindset with a dedication to improving healthcare outcomes.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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