EMB Global

Associate CX

EMB Global  •  Gurugram, IN (Onsite)  •  25 days ago
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Job Description

About Expand My Business:


Expand My Business (EMB) is Asia’s largest B2B managed marketplace for digital services. The company is headquartered in Gurugram and currently employs 90+ spread across Tech, Sales, Operations and Marketing and have served over 1000+ clients worldwide. EMB has already raised capital from a few top global VCs and has closed its series A recently. EMB has grown 10X in revenue over the past 6 months post funding from Chiratae and Tanglin Venture Partners and plans a 30X growth over the next 12-18 months. EMB is looking forward to building a world
class product for buyers and vendors and thus hiring for product and engineering leadership.


We are looking for passionate individuals and sharp communicators who are motivated to be a part of a hyper-growth startup. The individual will assist in developing inter-departmental synergies and maximizing the organization’s sales potential while working with prospective businesses to build partnerships that enhance digital growth across all spectrums.

Responsibilities -

  • Calling marketing-generated leads to identify the prospects.
  • Understand the needs and gather requirements related to digital services from clients.
  • Schedule appointments and meet with qualified prospects for the sales team.
  • Manage and maintain accurate and up-to-date records of all calls, leads, and prospects in the CRM system
  • Collaborate with the sales team to develop strategies and improve prospect identification.

Eligibility Criteria -

  • Minimum experience of 6 months in a similar role. (Freshers can also apply)
  • Excellent communication, objection handling, and rapport-building skills.
  • Strong organizational and time-management skills
  • Self-motivated and performance-driven individual
  • Good in client-facing and handling objections.
  • Wants to work in a high-growth startup environment.
  • Has knowledge or interest in the Saas/Digital services.

What can you expect?


● An agile and collaborative work culture with great ownership opportunities.
● Strong ownership expectations.
● Working with some of the smartest and lucrative individuals.
● Strong ecosystem with cross-industry work possibilities.
● An environment driven with the “doer” mindset and high performance.
● A shot at building collaborative relations and alliances with key stakeholders.
● Working with global entities to offer time and cost efficient solutions.

EMB Global

About EMB Global

𝗢𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 𝘄𝗮𝘀𝗻’𝘁 𝗯𝘂𝗶𝗹𝘁 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗔𝗜 𝗲𝗿𝗮. 𝗦𝗼 𝘄𝗲 𝗯𝘂𝗶𝗹𝘁 𝘁𝗵𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 𝗳𝗼𝗿 𝗶𝘁.

At 𝗘𝗠𝗕 𝗚𝗹𝗼𝗯𝗮𝗹, we’re creating the 𝗳𝘂𝗹𝗹-𝘀𝘁𝗮𝗰𝗸, 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺 𝗳𝗼𝗿 𝗼𝘂𝘁𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 - unifying how enterprises scope, solution, and deliver complex tech projects.

𝗔𝘂𝗿𝗮 𝗢𝗦, trained on 𝟴𝟬,𝟬𝟬𝟬+ 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘀𝗰𝗼𝗽𝗲𝘀 𝗮𝗻𝗱 𝟱𝟬𝟬,𝟬𝟬𝟬+ 𝗽𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁 𝗱𝗮𝘁𝗮 𝗽𝗼𝗶𝗻𝘁𝘀, replaces the fragmented, people-heavy IT model with an 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁, 𝗼𝘂𝘁𝗰𝗼𝗺𝗲-𝗱𝗿𝗶𝘃𝗲𝗻 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻 𝗹𝗮𝘆𝗲𝗿 - bringing 𝗽𝗿𝗲𝗰𝗶𝘀𝗶𝗼𝗻, 𝘀𝗽𝗲𝗲𝗱, 𝗮𝗻𝗱 𝗽𝗿𝗲𝗱𝗶𝗰𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 to enterprise delivery.

EMB isn’t just scaling smarter, 𝗶𝘁’𝘀 𝗿𝗲𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗵𝗼𝘄 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲𝘀 𝗯𝘂𝗶𝗹𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗔𝗜 𝗲𝗿𝗮.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Gurgaon, IN
Year Founded
2018
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