Fire Fighter Sales & Service Company

Associate Customer Service Representative

Fire Fighter Sales & Service Company  •  Little Rock, AR (Onsite)  •  4 months ago
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Job Description

Job Location Little Rock, AR - Little Rock, AR Education Level None Travel Percentage None

Job Title:

Associate Customer Service Representative II

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization’s service standards.
Key Responsibilities:

  • Handle customer inquiries and resolve issues promptly and professionally.
  • Analyze customer service needs and communicate effectively with service and technical departments.
  • Solve basic customer problems while ensuring a positive customer experience.
  • Frequently report to the Customer Service Manager.

Experience
Level:

  • Level II: 3–5 years of experience in customer service or a related field.



Qualifications

Fire Fighter Sales & Service Company

About Fire Fighter Sales & Service Company

Fire Fighter Sales & Service Co. is a locally owned and WBE Certified company. The leading provider of fire protection equipment, design, installation and prevention services to commercial, industrial, institutional, government and residential customers in Pennsylvania, Ohio and West Virginia.

Fire Fighter Sales & Service Co. offerings:

Fire Alarm and Detection Systems * Clean Agent Fire Suppression * Industrial Fire Suppression * Portable Fire Extinguishers * Vehicle Systems * Sprinkler Systems * Emergency & Exit Lighting * Restaurant Hood Suppression Systems * Fire Hose * Cabinets * Monitoring * Area of Rescue Systems * First Aid * Air Sampling Systems * Foam Systems * Voice Evacuation & Mass Notification * Paint Spray Booth Suppression Systems * Marine Systems * Smoke and CO Detectors * Engineering Services * 24/7/365 Emergency Services * Certified Inspections & Training * Intrusion Detection * CCTV & IP Video * Access Control * Building Automation Control * Bi-Directional Amplification

All Lines Technology (DBA of Fire Fighter Sales & Service Co.) offerings:

IT Critical Services Assessments * Network Architecture & Design * Network Trouble Shooting * Storage Area Networks Solutions * Imaged Hardware * Managed Network Solutions * Network Security Solutions * IP Telephony * Power Management Solutions * Network Configuration * Virtualization * Cloud Computing * Cabling & Wireless * PC Deployment * Custom Managed IT Services * Disaster Recovery, Backup Strategies & Implementation

www.allinestech.com

Industry
Construction & Skilled Trades
Company Size
51-200 employees
Headquarters
Warrendale, PA
Year Founded
1946
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