GRUNDFOS

Associate CSSC Back Office Engineer

GRUNDFOS  •  Jakarta, ID (Onsite)  •  2 hours ago
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Job Description

As our new Associate CSSC Application Engineer, IND, you'll be providing technical application engineering support for industrial pump selections and system configurations that ensure customers across the globe receive optimal, reliable solutions.

What you will be doing

As a key part of the Customer Sales & Service Centre (CSSC) team, you'll create impact by delivering accurate, timely technical recommendations that help industrial customers maximize efficiency and performance in their operations.

Your main responsibilities include:

  • Evaluate customer inquiries and provide technically sound pump and system selections for industrial applications
  • Perform hydraulic calculations, product sizing, and system analysis to recommend optimal Grundfos solutions
  • Collaborate with sales teams and customers to clarify technical requirements and resolve application challenges
  • Prepare and review technical quotations, ensuring accuracy in product specifications and pricing
  • Support the sales organization with technical documentation, drawings, and application guidance
  • Continuously develop product and application knowledge to stay current with Grundfos industrial offerings

What makes you a great fit

Above all, you're a technically curious engineer with strong problem-solving skills, a customer-oriented mindset, and a solid foundation in fluid mechanics or mechanical engineering. We'd also imagine that you are/have:

  • Bachelor's degree in Mechanical Engineering, or a related technical discipline
  • 1-3 years of experience in application engineering, or technical sales support
  • Proficiency in technical calculation tools and Microsoft Office; comfort learning new selection software

It's a plus if you also:

  • Experience with Grundfos products or similar industrial pump manufacturers
  • Working knowledge of SAP, CRM or ERP systems used in a sales support environment

Why you'll love working here

Day to day, you can look forward to:

  • Annual bonuses, health insurance and a strong focus on well-being activities.
  • Three days' additional paid leave for volunteering.
  • On-demand training and structured development programmes to support your growth.

Valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds. As part of our commitment to a safe and compliant hiring process, final candidates may be required to undergo a background check, subject to applicable local laws and regulations.

Join Grundfos, apply today!

GRUNDFOS

About GRUNDFOS

We’re a global leader in water solutions. Every day, our intelligent, energy-saving pumps and water solutions help provide comfort, deliver drinking water, remove wastewater or sustain crops all over the world. We want to ensure water is accessible and reliable for all.

Since 1945, we’ve proudly protected, respected and advanced the flow of water. Our global family of 20,000 innovators is driven by our purpose: to pioneer solutions to the world’s water and climate challenges and improve quality of life for people. Our pioneering drive has recently resulted in acquisitions which further strengthen our capabilities in Water Treatment.

At Grundfos, we create possibilities together in a diverse, supportive environment where we succeed together by celebrating our differences. Join us as we take the lead in innovating newer, smarter methods to advance the flow of water and reduce the use of energy.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Bjerringbro, DK
Year Founded
1945
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