Are you passionate about solving technical challenges and delivering world-class customer experiences through expert product knowledge? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Associate CSSC Application Engineer, you will be providing timely, accurate technical advice and quotations to customers and sales teams, ensuring every interaction strengthens Grundfos' reputation for excellence in customer service and application engineering. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.

What you will be doing

As a key part of the Customer Sales Support Center（CSSC) Back Office team, you'll create impact by delivering quick, high-accuracy technical solutions that empower customers and sales partners to select the right Grundfos products for their applications.

Your main responsibilities include:

• Provide technical assistance on product sizing, applications, system solutions, accessories, installation, and pricing to ensure optimal functionality
• Process and follow up on customer inquiries and special orders within Service Level Agreements, coordinating with product segments and suppliers as needed
• Support sales teams on tenders and projects by providing dimensions, specifications, calculations
• Ensure customer master data accuracy by coordinating updates with CMD specialists
• Coordinate with service and logistics functions to improve customer satisfaction and resolve technical issues
• Assist in delivering technical training for Front Line staff, external sales teams, and partners

What makes you a great fit

Above all, you are a detail-oriented technical professional with strong communication skills, a genuine eagerness to learn, and a commitment to delivering fast, accurate customer support. We would also imagine that you have:

• Bachelor's degree in hydraulic machinery, electrical machines, environmental engineering, power electronics, control systems
• 2+ years of experience in application engineering or technical support roles
• Previous customer service experience with strong organizational skills and accountability
• Working knowledge of SAP (CRM/C4C/SD) and MS Office applications
• Good written English communication skills

It is a plus if you also:

• Effective time management and ability to perform well under pressure
• Strong collaboration skills with the ability to build trusting relationships across internal and external stakeholders
• Familiarity with pump products, type keys, and application knowledge

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days' additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!