Job Number:

***This role is based at our corporate office in McLean, VA***

Exceptional Hospitality Starts with You

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As an Associate, Content Enablement, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the Learning Technology Enablement team, you will report to the Director, Learning Technology Enablement. You will support projects, including learning transformation initiatives. These initiatives include migration to a new learning management system, implementation of a learning experience platform, and optimizing AI-enabled tools. You will use these tools to evaluate content relevance, engagement, and impact.

What you'll do during a typical day:

• Optimize Hilton University's learning content libraries for impact and usability.
• Maintain tagging across the LMS/LXP to ensure courses, assets, and pathways support the right content areas, audiences, skills, and roles.
• Develop learning content campaigns that highlight enterprise priorities and increase learning engagement.
• Analyze how content aligns to priority capabilities, helping L&D curate the right learning at the right time—not simply more content.

How you'll collaborate with others:

• Partner with L&D program owners to apply governance standards for content creation, curation, updates, and retirement.
• Collaborate with L&D teams to maintain learning content across internal platforms (SharePoint, Umbraco).
• Advise learning leaders and content owners on improvements to taxonomy, catalog structure, and tagging to enhance discoverability.
• Share content utilization insights through reports and dashboards to inform learning and content investment decisions.

Projects you'll take ownership of:

• Maintain and refine learning taxonomy and metadata standards (categories, skills, audiences and accessibility) to improve content organization and discoverability.
• Lead content campaigns in Hilton University to increase awareness, engagement, and use of learning that builds critical skills.

What It Takes to Make the Stay

You have these minimum qualifications:

• Two (2) years of professional experience
• One (1) year of experience using learning technologies or content authoring tools
• Experience in Learning & Development, knowledge management, content management, or a related analyst role supporting enterprise content or data

It would be useful if you have:

• Experience with LMS or LXP platforms (e.g. Cornerstone or similar platforms)
• Experience using content authoring tools (e.g., Articulate, Synthesia, and Vimeo)
• Familiarity with data analytics tools (e.g., Tableau, Power BI)
• Experience creating content in SharePoint Online (Modern Pages) and Umbraco Cloud CMS

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.