BTP Admin
Confirmation on rotational shift including 7-10 days of night shift in a month.· Is he ok to travel to Pune to collect the laptop.
Job Description | Full-time / Permanent | 2–4 Years ExperiencePositionSAP BTP AdministratorExperience Level2–4 YearsEmployment TypeFull-time / PermanentSupport Model24/7 Shift Rotation — Multi-customer
ABOUT THE ROLEWe are seeking a skilled and proactive SAP BTP Administrator to join our dynamic support team. You will be responsible for administering and managing SAP Business Technology Platform (BTP) environments while providing 24/7 support to multiple customers across different time zones. This is an excellent opportunity for someone looking to grow their career in cloud technologies with minimal supervision and a collaborative team environment.
KEY RESPONSIBILITIES· Administer and maintain SAP BTP environments across multiple customer accounts· Manage SAP Analytics Cloud (SAC) and Datasphere administrative tasks, including user provisioning, security, and performance optimization· Oversee Document Management Service administration and troubleshoot related issues· Provide technical support to customers in a 24/7 shift rotation model· Proactively monitor system health, performance, and security compliance· Handle incident management and resolution following ITIL best practices· Document processes, configurations, and solutions for knowledge management· Collaborate with cross-functional teams to implement improvements and enhancements· Communicate effectively with customers regarding issues, resolutions, and updates
REQUIRED SKILLS & EXPERIENCETechnical Skills· 2–4 years of hands-on experience as a SAP BTP Administrator· Demonstrated expertise in SAP Analytics Cloud (SAC) and Datasphere administration· Experience with Document Management Service setup and administration· Strong understanding of cloud security, identity management, and access controls· Solid troubleshooting and problem-solving capabilities· Familiarity with cloud connectors and integrationsCertifications & Knowledge· ITIL Foundation certification (preferred) or strong knowledge of ITIL principles· Understanding of incident and change management processes· Experience with ticketing and documentation systemsSoft Skills· Excellent written and verbal communication skills· Self-motivated with ability to work independently with minimal supervision· Quick learner with eagerness to expand technical knowledge· Strong analytical and problem-solving mindset· Team player comfortable in a global, distributed environment
WORKING ENVIRONMENTShift Support24/7 shift rotation model (may include nights, weekends, and holidays)Support ModelMulti-customer support environmentTeam StructureCollaborative team with experienced mentors and low-supervision modelWork CultureFast-paced, dynamic environment with focus on continuous learning
Previous experience supporting multiple customers in a 24/7 support model·
SAP certifications (BTP, SAC, or related cloud certifications)·
Experience with Document Grounding (Joule) or AI-powered features·
Knowledge of monitoring and observability
BTP Admin
YASH Technologies is a consulting-led transformation partner with a proven track record of helping customers address their current and prospective digital transformation challenges. Recognized as "Large enough to transform and small enough to care," our customer-centricity and robust value systems have helped us earn the trust of our clients globally and enabled us to be the "Digital Partner of choice" of 75+ global F500 companies. We combine battle-tested consulting, technology, advisory, and outsourcing services capabilities "Glocally" with a consultative & value-centric approach to enable clients to achieve unprecedented performance and revenue growth at optimized costs. We are incredibly passionate about our mission - driving customer success, engaging with our associates, and giving back to the communities in which we live. We have fostered an environment that empowers associates and allows them to actualize themselves while enabling them to deliver exceptional experiences to our customers and partners.
We deeply treasure the trust evolve as an organization to bring our business, industry, and technology experience to develop and optimize innovative business-driven technology solutions for our customers. Regarding our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. As such, YASH has created a culture where people feel empowered to make a difference; where every YASHian is passionate about innovation and collaboration; and where we take care of each other, our clients, our partners, and our communities just because it is the right thing to do.
