Experience

ROLE AND RESPONSIBILITIES:

• Monitor daily network and security alerts.
• Resolve Level 1 and 2 tickets.
• Deploy routine VLAN and firewall policy changes.
• Maintain accurate inventory and network documentation.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree.
• CCNA or Palo Alto Certified Network Security Administrator (PCNSA).
• ITIL v4 Foundation Certified
• Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply

PREFERRED SKILLS:

• Experience using Netbrain for network mapping.
• Basic Python scripting for automated checks.

BEHAVIORAL ATTRIBUTES:

• Learner: Eager to learn new cloud technologies rapidly.
• Teamwork: Collaborates effectively within a structured team environment.
• Communication: Clearly articulates technical issues in ticket updates.

Required Technical/ Functional Competencies

PRIMARY SKILLS:

• Configuring Cisco routers and Catalyst switches.
• Managing Palo Alto and Cisco firewalls.
• Troubleshooting Aruba and Cisco wireless networks.
• Administering Infoblox DHCP, DNS, and IPAM.
• Fluent in English, in both oral and written communication
• Willingness to do 24x7 Rotational Shift, ability to working from office is preferred, location will be city with Yash Office.

DESIRABLE SKILLS:

• Basic understanding of F5 Load Balancers.
• Familiarity with Network Access Control (NAC).
• Knowledge of Cisco SD-WAN basics.

Required Behavioral Competencies

Accountability:

• Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Agility:

• Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Collaboration:

• Participates in team activities and reaches out to others in team to achieve common goals.

Customer Focus:

• Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication:

• Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.

Drives Results:

• Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Certifications