Experience

ROLE AND RESPONSIBILITIES:

• Provisioning: Allocate storage volumes, shares, and LUNs to servers.
• Monitoring: Track storage capacity, alerts, and system health daily.
• Zoning: Perform standard SAN zoning operations for new server attachments.
• Troubleshooting: Resolve standard performance bottlenecks and connectivity issues.
• Ticketing: Handle routine storage access requests within defined SLAs.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Degree: Bachelor’s degree.
• Certification: NetApp Associate (NCTA) or Dell EMC Associate (DECA).
• ITIL v4 Foundation Certified
• Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply

PREFERRED SKILLS:

• Backup: Basic understanding of Rubrik and Zerto

BEHAVIORAL ATTRIBUTES:

• Learner: Eager to learn new cloud technologies rapidly.
• Teamwork: Collaborates effectively within a structured team environment.
• Communication: Clearly articulates technical issues in ticket updates.

Required Technical/ Functional Competencies

PRIMARY SKILLS:

• NetApp: Managing ONTAP, provisioning NAS (NFS/CIFS) and SAN (iSCSI) storage.
• Dell EMC: Administering PowerStore or Unity arrays using Unisphere.
• Cisco SAN: Configuring basic zoning and aliases on MDS switches.
• Monitoring: Using tools like NetApp Active IQ and Dell CloudIQ.
• Fluent in English, in both oral and written communication
• Willingness to do 24x7 Rotational Shift, ability to working from office is preferred, location will be city with Yash Office.

DESIRABLE SKILLS:

• Infinidat: Basic exposure to InfiniBox management interfaces.
• Scripting: Writing basic PowerShell or Bash scripts for automation.
• OS Basics: Managing storage allocation on Linux and Windows hosts.

Required Behavioral Competencies

Accountability:

• Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.

Agility:

• Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.

Collaboration:

• Participates in team activities and reaches out to others in team to achieve common goals.

Customer Focus:

• Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.

Communication:

• Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.

Drives Results:

• Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.

Certifications