Job Description

• Partner with senior stakeholders to elicit, validate, and prioritize business requirements, ensuring alignment with organizational objectives
• Assess current-state processes and design optimized future-state workflows, effectively bridging the gap between business needs and technical solutions
• Collaborate with solution architects, product owners, and delivery teams to develop business-driven solution designs
• Contribute to pre-sales activities, including solution demonstrations and proposal development, by leveraging domain expertise
• Develop comprehensive documentation, including DSRS BRDs, functional specifications, and Visual Models process maps
• Translate complex requirements into clear and actionable documentation for both technical and non-technical stakeholders
• Apply analytical techniques and business intelligence to generate actionable insights for informed decision-making
• Define acceptance criteria, facilitate UAT, and ensure the timely resolution of issues
• Ensure solutions meet quality standards, business requirements, and user expectations
• Drive the adoption of new systems and processes through effective training, communication, and post-implementation support
• Serve as a key liaison between business leaders and technical teams to ensure strong alignment and collaboration
• Provide thought leadership in business analysis by promoting best practices, methodologies, and continuous improvement

Person Specification

• Possess a Bachelor's and/or Master's degree in Business Administration, Information Technology, Computer Science, or a related field
• Have a minimum of 5+ years of progressive experience as a Business Analyst in the software or IT domain
• Demonstrate proficiency in business analysis tools and techniques.
• Have strong knowledge of Agile methodologies, with hands-on experience in Agile project delivery
• Demonstrate familiarity with data analysis, reporting tools, and solution validation practices
• Hold professional certifications such as CBAP, PMI-PBA, IIBA, Agile BA, or equivalent credentials, which will be considered an advantage
• Demonstrate exceptional communication, facilitation, and executive-level presentation skills
• Possess strong analytical and critical thinking skills, with the ability to navigate ambiguity
• Demonstrate strong stakeholder management and consensus-building capabilities
• Be highly organized, self-driven, and capable of managing multiple priorities under tight deadlines