Job Description

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

The Ask LPL Research team serves as a key advisor-facing extension of LPL Financial’s Investment Research organization, helping advisors access, understand, and apply the firm’s investment research, market insights, portfolio guidance, and platform resources in support of their clients.

This role is responsible for responding to inbound advisor inquiries through phone, email, and internal service channels, providing timely, accurate, and consultative support across a broad range of investment research topics. The ideal candidate will help advisors navigate LPL Research content, understand current market perspectives, locate relevant resources, and connect with appropriate subject matter expertise when needed.

This position offers the opportunity to build deep knowledge of the wealth management industry, gain exposure to investment research strategy and advisor engagement, and contribute directly to the advisor experience through high-quality, research-informed support.

Responsibilities:

• Serve as a primary point of contact for advisor inquiries related to LPL Research, including market commentary, portfolio strategy, asset allocation perspectives, model portfolio information, investment resources, and research publications.
• Respond to inbound calls, emails, and internal requests with clear, accurate, and professional guidance.
• Help advisors locate and interpret relevant LPL Research materials, including market updates, thought leadership, model portfolio resources, investment committee perspectives, and advisor-facing tools.
• Partner with Research strategists, analysts, portfolio teams, and internal business partners to resolve complex advisor questions and escalate inquiries appropriately.
• Maintain a strong working knowledge of LPL Research views, publications, processes, platforms, and available advisor resources.
• Support advisor education by explaining research content in a practical, easy-to-understand way that helps advisors apply insights within their client conversations.
• Identify recurring advisor questions, knowledge gaps, or workflow friction points and share insights that may improve resources, processes, training, or content strategy.
• Contribute to team knowledge management by documenting common inquiries, maintaining internal reference materials, and sharing learnings across the Ask LPL Research team.
• Collaborate with service, sales, product, platform, and investment teams to deliver a seamless advisor experience.
• Operate with strong judgment, attention to detail, and awareness of regulatory and compliance considerations when supporting advisor inquiries.
• Support special projects, process improvements, reporting, and initiatives that enhance the efficiency and effectiveness of the Ask LPL Research function.

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements:

• Bachelor’s degree in Finance, Economics, Business, or a related field, or equivalent financial services experience.
• SIE
• FINRA Series 7 and Series 66 licenses, or ability to obtain within 6 months of hire.

Core Competencies

• Advisor-first mindset with a commitment to service excellence.
• Clear, confident, and professional communication style.
• Strong investigative and problem-solving skills.
• Ability to simplify complex investment research topics for practical advisor use.
• High degree of accuracy, judgment, and attention to detail.
• Collaborative approach with the ability to build trust across teams.
• Curiosity and desire to grow investment research and wealth management expertise.
• Ability to operate with professionalism in a dynamic, fast-paced environment.
• Strong follow-through and ownership of advisor inquiries from intake to resolution.
• Ability to demonstrate strong knowledge of investment concepts and market terminology.
• Written and verbal communication skills, with the ability to explain complex topics clearly and professionally.
• Customer service orientation and commitment to delivering a high-quality advisor experience.
• Ability to research questions, synthesize information, and provide thoughtful, accurate responses.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while also collaborating effectively across teams.

Preferred Qualifications

• Prior experience supporting financial advisors, investment professionals, or client-facing wealth management teams.
• Familiarity with investment research, model portfolios, market commentary, asset allocation, mutual funds, ETFs, alternatives, SMAs, or advisory platforms.
• Experience working on a service desk, product desk, research support, or advisor support environment.
• Demonstrated interest in investment markets, portfolio construction, and advisor education.

Pay Range:

$24.31-$40.56/hour

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

For further information about LPL, please visit www.lpl.com

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC 5.19.26