Job Description

📍 Location

Manila, Philippines

🏢 Reports To

PS Manager, APJ

🤖 Focus Area

Archer Evolv AI Product Suite

✈️ Travel

Occasional (passport required)

ABOUT ARCHER PROFESSIONAL SERVICES

Archer Professional Services partners with organisations across all industries to help them achieve a real return on their investment in Archer's platform. Our team delivers end-to-end consulting and technical solutions, from initial configuration through to go-live and beyond, ensuring clients can manage risk, meet compliance obligations, and make smarter decisions.

This role sits within the APJ PS team and is dedicated to the Archer Evolv product suite, Archer's next-generation AI-powered GRC capability. You'll be working at the cutting edge of what the platform can do, alongside talented colleagues and directly with clients across the SEA region.

THE OPPORTUNITY

As an Associate Consultant 2, you'll be a hands-on delivery practitioner; configuring, integrating and testing Archer Evolv AI solutions for a diverse portfolio of enterprise clients. You'll represent Archer in every client interaction, build trusted relationships with technical counterparts, and play an active role in transitioning customers to successful, sustainable operations.

This is a great role for someone who is technically curious, loves working with clients, and wants to deepen their expertise in AI-powered GRC platforms in a collaborative, fast-moving team environment. You don't need to have done it all before, but you do need to be eager to learn, adaptable, and committed to delivering quality outcomes.

KEY RESPONSIBILITIES

Solution Configuration & Delivery

Configure, integrate and test Archer Evolv AI solutions for clients, including initial platform setup, data integration (CSV, XML), workflow configuration and web forms-based data capture.

Client Engagement & Training

Conduct client walkthroughs and training sessions, both on-site and remotely. Represent Archer professionally in all client, partner and internal interactions.

Transition to BAU

Support clients as they move from project delivery into business-as-usual operations. This includes knowledge sharing, technical documentation, issue resolution and post-deployment support.

Platform Expertise

Develop and maintain a strong command of the Archer Evolv services portfolio, integration technologies and delivery methodology. Achieve and maintain Archer Evolv Certification.

Pre-Sales Support

Assist the pre-sales process from time to time, explaining Archer Evolv services and capabilities to prospective clients and supporting the broader team in scoping and positioning.

Stakeholder Relationships

Build effective working relationships with technical counterparts across Archer, client organisations and partner teams. Foster trust through consistent, quality delivery.

Reporting & Communication

Maintain accurate time recording in line with published procedures. Keep management informed of project progress and promptly flag any emerging issues or risks.

Continuous Learning

Stay current with AI trends, relevant industry developments and emerging technologies. Bring fresh insights back to the team and into client conversations.

WHAT YOU BRING

Core Requirements

• Bachelor's degree, ideally in a technical discipline, or 2+ years of relevant technical experience in medium-to-large enterprise environments
• Solid understanding of business process, web forms-based data capture, workflow design, data integration (CSV and XML), and relational databases
• Excellent verbal and written English and Filipino communication skills, including the ability to produce clear technical documentation and operational guides
• Sound business and technical judgment, with strong analytical skills and the ability to draw practical conclusions from complex or incomplete information
• Demonstrated client-facing experience in application development, configuration and/or testing, ideally on an AI platform or similar enterprise software

Preferred Skills

• Prior experience with Archer consulting or AI-related project implementations
• Relevant certifications such as CISSP, CISA or CISM
• Experience working in both Agile and Waterfall delivery environments

WHO YOU ARE

Enthusiastic & Energetic

You bring genuine enthusiasm to your work. You enjoy working with others, solving problems and juggling multiple tasks, and can show it.

Client-Focused

Delivering real value to clients matters to you. You're motivated by their satisfaction and take ownership of getting them to a great outcome.

Organised & Productive

You stay on top of competing priorities without dropping the ball. You act with an appropriate sense of urgency and keep things moving.

Technically Curious

You're comfortable navigating multiple technology domains and enjoy learning new platforms, tools and approaches. AI doesn't intimidate you, it excites you.

Adaptable & Fast-Learning

New situations and new technologies don't phase you. You get up to speed quickly and apply what you learn effectively.

Analytically Sharp

You can absorb information, see patterns, and draw useful conclusions, even when the picture isn't complete.

Collaborative & Inclusive

You work well in diverse, distributed teams across cultures, geographies and time zones. You're approachable, share freely, and make the team better.

Archer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.