At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
The Associate Client Manager (ACM) is responsible for the overall relationship with the client, from implementation, everyday problem resolution through renewal activities. The ACM may work directly with sales executives on small groups that are sold. ACMs typically have a book of business with 15 to 20 clients and typically support groups with fewer than 300 employees. This position may have minimal assistance from a Client Coordinator. They maintain senior management level contact with Benefits, Human Resources, and the financial staff of the client and assigned broker partners. ACMs also work on internal projects that benefit and support clients and/or the client management organization. ACMs are charged with retaining and growing their assigned book of business.
Bachelor’s Degree and 2 years previous Client Management experience and/or experience in a similar TPA or insurance environment with client-facing/client support responsibilities or High school diploma or GED equivalent required and 6 years industry experience.
Willingness to travel (up to 10%)
Results oriented and self-motivated
Strong interpersonal and communication skills
Strong presentation skills
Organizational, analytical, problem-solving solving and time management skills are required
Preferred Job Qualifications:
Insurance license
Understanding of self-funding and employee benefit plans
Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, ACA, etc.)
Stop loss understanding is a plus
This is a Telecommute (Remote) role. Remote employees must live within the continental United States, excluding Alaska, California, Hawaii or New York. Sponsorship is not available
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Pay Transparency Statement:
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Min to Max Range:
$57,800.00 - $108,500.00
Exact compensation may vary based on skills, experience, and location.
Luminare Health is one of the largest third-party benefits administrators in the nation, delivering comprehensive benefits solutions that help self-funded employers control healthcare costs, design smarter benefit plans, and achieve long-term growth. As a subsidiary of Health Care Services Corporation, we combine decades of industry expertise with innovative tools that simplify administration, improve utilization, and elevate the member experience. We work with employers across all industries, with special experience in the particular needs of hospitals and health systems, as well as tribal organizations. Our focus on delivering service excellence guides our day-to-day operations and our long-term strategic planning to support our mission of making healthcare accessible and affordable. We provide transparency, flexibility, and results for our clients, helping them to exceed their financial goals and their members to live healthier lives.
