Weber Shandwick

Associate, Client Experience

Weber Shandwick  •  $100k - $115k/yr  •  New York City, NY (Onsite)  •  5 days ago
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Job Description

What You Will Be Doing:

Our team is seeking a Senior Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts. As a Senior Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills.

In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.

Other responsibilities include, but are not limited to:

  • Manage account team implementation of agreed-upon programs, ensuring quality standards are met and desired results are delivered on-budget
  • Lead project management, ensuring all activities are moving forward and are within deadlines
  • Coordinate among interdisciplinary team of research, creative, digital and media strategists
  • Develop a range of external and media materials including press releases, key message documents, pitches, social media content, etc.
  • Manage client status reports, including materials trackers, media trackers, and website analytics trackers.
  • Manage event and activation logistics in a variety of settings
  • Set and meet campaign measurement and evaluation criteria
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
  • Assist in financial management for clients, including development of invoices and activity reports

What We Are Looking For:

  • Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns
  • Familiarity with data and regulatory milestone communications
  • Fluency and/or familiarity with earned, digital and social media
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Strong budgeting and financial management skills
  • Experience with clients and accounts that are measurement and evaluation driven
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare communications and/or pharmaceuticals

Basic Qualifications

  • At least 5 years’ experience in public relations at an agency or corporate in-house (healthcare experience required)
  • The ability to manage multiple projects at various stages simultaneously.
  • Be a self-starter who works well within a highly collaborative, multi-disciplinary team.
  • BA or BS in Public Relations, Communications, or in a related field

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

NYC Salary range: $100,000 - $115,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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Weber Shandwick

About Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 + 2025 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2025, 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity for the past three years, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 250 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured. 

Part of the Omnicom Group (NYSE: OMC), Weber Shandwick is the anchor agency within The Weber Shandwick Collective (TWSC) – the strategic communications and advisory network. For more information, visit https://www.webershandwick.com/.  

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Industry
Marketing & Advertising
Company Size
1,001-5,000 employees
Headquarters
New York, NY
Year Founded
Unknown
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