Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
The Environmental Division of the Great American Insurance Group provides a comprehensive portfolio of environmental insurance products to a broad array of industries. All products can be customized to address the specific risks and exposures of the client.
Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.
This role supports underwriting operations and IT initiatives by improving workflows through automation, AI-enabled tools, and system enhancements. The analyst will work across underwriting, IT, and external vendors to streamline data intake, improve data quality, and support deployment of new solutions.
Key Responsibilities
AI & Workflow Automation
Assist in development and deployment of AI-driven tools to extract, organize, and summarize submission data
Identify manual workflows and design automation solutions (Power Automate, Excel, SharePoint, etc.)
Support straight-through processing (STP) initiatives and document intelligence solutions
IT Projects & Deployment Support
Coordinate testing and rollout of new IT systems and enhancements
Perform QA/QC on implementations, ensuring alignment with business requirements
Track issues, document defects, and validate fixes with IT teams
Operations & Underwriting Support
Assist with data validation, policy setup, and system entries
Review submissions for completeness and resolve data gaps
Assist with Underwriting Referrals Duties
Support tracking tools (Excel-based models, logs, dashboards)
Vendor & Cross-Functional Coordination
Act as liaison between underwriting, IT, and external vendors
Monitor vendor deliverables and timelines
Support intake and organization of external reports and data
Reporting & Process Improvement
Build and maintain operational reports and dashboards
Document standard processes and identify efficiencies
Support continuous improvement initiatives across underwriting workflows
Qualifications
Bachelor’s degree (Business, Information Systems, Data Analytics, or related)
0–3 years of experience in operations, IT, or analytics
Strong Excel skills; familiarity with Microsoft 365 tools
Interest in AI, automation, and process improvement
Strong attention to detail and problem-solving ability
Preferred Skills
Power Automate / Power Apps exposure
Basic data or scripting skills (SQL, Python, etc.)
Familiarity with insurance or underwriting processes
Other Entry-Level Tasks (Day-to-Day)
Maintain tracking logs for submissions, projects, and QA items
Organize shared folders and documentation repositories
Assist in preparing presentations and internal communications
Perform ad hoc data cleanup and reconciliation tasks
Support audit/compliance documentation efforts
Value of the Role
Direct exposure to underwriting, IT strategy, and AI adoption
Opportunity to drive measurable efficiency improvements
Hands-on experience with enterprise automation tools
Business Unit:
Environmental
Salary Range:
$70,000.00 -$70,000.00
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers
*Excludes seasonal employees and interns.
For more than 150 years, customers have trusted us to protect what matters most to them.
Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Our innovative and specialized insurance solutions are designed to serve niche marketplaces that we know well. With our deep expertise and financial strength, we have laid a foundation of success that has stood the test of time.
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged in property and casualty insurance. With more than 30 specialty property and casualty insurance businesses, we’re well-positioned to offer tailored insurance solutions to meet businesses’ unique needs.
Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for 115 years (most recent rating evaluation of "A+" (Superior) affirmed December 11, 2025).
The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
