Job Description

A Day in Life:

The Labor Management Associate Business Analyst is responsible for delivering consistent, proactive, and efficient labor planning support across all airport locations. This role enables operational excellence and cost optimization by maintaining robust labor planning tools, location support, and fostering collaboration through structured touchpoints.

Step into a dynamic role where strategy meets execution! As a Labor Planning Associate Business Analyst, you’ll be the go to support for implementing industry leading resource planning practices across multiple airport regions. Your day will be filled with impactful work; hosting bi-weekly labor management meetings, analyzing performance metrics, and crafting schedules that optimize manpower and cost efficiency.

You’ll maintain labor planning tools, deliver accurate forecasts, and collaborate closely with station leaders to ensure service standards and financial goals are met. From building shift bids to identifying opportunities for operational improvement, you’ll play a critical role in shaping workforce strategies that keep operations running smoothly and customers satisfied. If you thrive in a fast-paced environment and love turning data into actionable insights, this is your chance to make a measurable difference.

The salary for this position starts at $55,000/yr (commensurate with experience)

What You’ll Do:

• Responsible for supporting the implementation of industry-leading resource planning best practice strategies and processes.
  • Provide dedicated labor planning support for assigned airport regions and act as the primary point of contact for all locations under designated AVPs, including ad hoc call support.
  • Maintain and update labor planning tool configurations to reflect current operational needs and ensure accuracy in all labor planning data and reports.
• Works closely with assigned regions and stations to implement reporting processes to ensure the right manpower and production is being met to meet operational needs and support the achievement of service standards and financial targets.
  • Host recurring (bi-weekly) labor management meetings to review performance metrics, highlight areas of opportunity, and plan document location needs
  • Prepare and distribute meeting agendas and minutes for all labor management touchpoints; log ad hoc support calls and resolutions; deliver labor planning reports, including baseline headcount forecasts, shift bid schedules, short-term labor plans, and overtime/vendor labor summaries
• Build and propose schedules to streamline the shift bid process; support baseline headcount planning, shift bid timing, short-term labor planning, overtime management, vendor labor coordination, and part-time workforce planning.
• Documents, communicate and track regions on the implementation of long-term and short-term manpower planning and best practice processes to cost effectively improve service to customers.
• Proactively identifies opportunities and specific recommendations to improve operational and cost performance

What We’re Looking For:

• Bachelor’s degree, required
• Experience with Data Analytics, Car Rental, Project Management, or Workforce Planning preferred
• Advanced Proficiency in MS Office Suite
• Ability to build data visualization in Tableau or Power BI preferred
• Familiar with Microsoft Power Automate, preferred
• Basic SQL knowledge
• Ability to provide analytics, identify trends, communicate, and present insights from the data
• Analytical mind and discipline to work with multiple objectives against tight timelines
• Solid understanding of production environment metrics, preferred
• Highly organized, self-motivated, customer oriented and able to work independently as well as within a team and with internal business partners
• Ability to collaborate with stakeholders across multiple levels and functions
• Ability to influence others without formal authority
• Flexible and adaptable; ability to work effectively in ambiguous situations
• Ability to work comfortably across functional and geographical boundaries
• Excellent oral and written communication skills and experience presenting project status
• Strong attention to detail

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz Rental
• Paid Time Off
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran