AI Success™

Job Description

🌟 Join Our Team as an Associate Branch Manager at General Parts! 🌟 Looking for a career that offers challenges, growth opportunities, and the chance to make a real impact? General Parts is seeking a dynamic individual to fill the role of Associate Branch Manager.Why General Parts? At General Parts, we're not just a company—we're a community driven by excellence and innovation. Joining our team means joining a culture of collaboration, support, and endless possibilities for advancement Pay: $65,000-$70,000 per year based on experience The Associate Branch Manager provides support to the Branch Manager and assists in the direction and coordination of the activities of technicians and branch service support personnel. ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below) • Fulfills Branch Manager duties during Branch Manager absences. • Assists Branch Manager on daily basis by directly or indirectly overseeing all or portions of branch service support staff and technicians as assigned. • Assists Branch Manager with branch related administrative functions. • Oversees proper adherence to service delivery functions (dispatch, parts ordering, warranty processing and billing). • Assists with branch go-box and truck inventory review, and cycle counting. • Assists with preparation andor delivery of repair quotes, job bids, andor Planned Maintenance agreements as needed. • Fulfills andor assists branch service support personnel as needed during busy times or absences. • Performs HR functions as related to hiring, performance management, training, and development. • Oversees and coordinates training of technicians and cross-training of service support staff. • Participates in establishing and implementing technicians work schedules and on call schedules. • Fields complaints and questions regarding customer service issues. • Interacts with branch and corporate support personnel to resolve customer disputes. • Conducts regular service support staff, technician, and safety meetings. • Possess knowledge of and adheres to Company credit and collection guidelines. General Parts, LLC RESPONSIBILITIES OF THE POSITION • Supervisory position. Makes decisions that affect other people, the financial resources, and/or the image and reputation of the organization. • Reports directly to the Branch Manager MINIMUM QUALIFICATIONS: • Associate degree from a two-year college or technical school. • 3-5 years of technical or mechanical work experience.• 3-5 years management experience, or a combination of work and management experience. • Excellent customer service, communication, and problem-solving skills • Must pass a pre-employment drug screen and criminal background check • Must have a valid driver’s license and be insurable by the Company’s auto insurance company. • Highly safety conscious. • Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision PHYSICAL DEMANDS • Normal office environment • Occasional light lifting of office equipment, supplies, and boxes • Frequent sitting with occasional walking and standing • Requires dexterity on use of fingers for the operation of computers and other office equipment Join Us Today! If you're ready to take the next step in your career and join a team dedicated to success, apply now for the Associate Branch Manager position at General Parts! Together, let's build a future filled with growth, innovation, and opportunity. General Parts Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Elevate Your Career? Apply Now!

About Unlimited Service Group

At Unlimited Service Group, we are dedicated to being your trusted partner for all your commercial foodservice equipment repair needs. As the largest provider in North America, we are proud to represent 35+ of the most renowned brands in the industry. While each brand brings its own distinct market presence, customer focus, and rich history, what truly sets us apart is our commitment to collaboration, as all our brands unite to harness shared resources and provide the best locally delivered service.

With an impressive network of 120+ locations, a dedicated team of 1400+ field service technicians and dedicated customer support, the Unlimited Service Group can meet your repair needs, whether on the local or national scale. Our expansive reach ensures we are always ready to service your equipment 24/7.

What truly distinguishes our service companies is their position as the go-to service agents in their respective locales. CFESA-certified and authorized by most foodservice equipment manufacturers, we pride ourselves on delivering exceptional customer service and fast first-time fix.

Further, we champion the development of technical trades. By fostering a culture that embodies our core values, we empower our team members to exceed their goals and embrace a career within our family of companies.

Visit our website to learn more.

Industry

Facilities & Workplace

Company Size

51-200 employees

Headquarters

Addison, IL

Year Founded

Unknown

Website

unlimitedservice.com

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