Location: Karachi

Introduction:

Aga Khan University (AKU), chartered in 1983 as Pakistan's first private international university, is committed to the provision of education, research, and health care of international standards relevant to Pakistan and the region. The affiliated Aga Khan University Hospital has well-equipped investigative services and provides state-of-the-art clinical facilities.

The Network of Quality, Teaching, and Learning (QTL_net) is a global network supporting excellence in our academic programmes, to ensure a strong student learning experience, which enables AKU graduates to meet their programme learning outcomes. QTL_net offers a safe and inclusive space where faculty can take advantage of a range of services, resources, and programmes on teaching excellence and scholarship of teaching and learning. The Blended and Digital Learning team within QTL_net is implementing a Digital Learning Strategy aimed at enhancing teaching and learning through the integration of technology, faculty/staff capacity-building, and evidence-informed innovation and practice.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults, and expects all employees/trainees and partners to share this commitment.

Associate, Digital Learning, will work with faculty and staff to help them use digital tools effectively in face-to-face, blended, and online learning. He/she will support the development of digital learning resources, help deliver professional development activities, contribute to monitoring and evaluation, and support research related to technology and education.

Aga Khan University invites applications for the position of Associate, Digital Learning at the Network of Quality, Teaching and Learning (QTL_net).

You will be responsible to:

• support the design, development, review, and improvement of online and blended courses and programmes in collaboration with academic units, support units, and the BDL team
• support the planning, organizing, facilitation, and evaluation of professional development activities for faculty and staff on learning design, online and blended learning, educational technologies, and digital education practices
• coordinate assigned activities for digital learning pilot projects and innovation projects, including scheduling, implementation support, data collection, documentation, and follow-up
• provide first-line guidance and support to faculty and staff on selecting and using institutionally supported digital learning technologies and tools
• develop, review, update, and maintain practical resources such as course design templates, checklists, guides, toolkits, multimedia materials, and other faculty support resources
• support the consistent use and ongoing improvement of learning design processes, service workflows, documentation, and quality assurance practices
• maintain an organized, up-to-date, and accessible repository of approved digital learning resources, examples of good practice, institutional guidance, and related documentation
• support digital learning innovation and research by assisting with seed grant activities, maintaining project records, documenting outcomes, contributing to research and dissemination activities, and supporting collaboration with relevant internal and external partners
• prepare newsletters, announcements, project updates, success stories, case studies, presentations, and other communications that promote digital learning initiatives and share good practices
• support and coordinate knowledge-sharing activities, such as communities of practice, showcases, workshops, demonstrations, and stakeholder engagement events.
• collect, validate, and analyze project, service, participation, engagement, satisfaction, and evaluation data to support monitoring and continuous improvement
• develop and maintain project documentation, trackers, dashboards, progress reports and evaluation summaries, and highlight key findings or issues for further review
• maintain effective working relationships with faculty, students, academic support teams and other stakeholders through clear communication, timely coordination and follow-up on assigned activities
• stay up to date with developments in learning design, educational technologies, artificial intelligence, digital pedagogy, and higher education innovation, and apply relevant learning to assigned projects and services
• participate in relevant professional learning activities and contribute to team learning by sharing useful resources, tools, practices, and lessons learned.
  

• bachelor’s degree in education, educational technology, social sciences, business administration, IT, or another relevant field. A master’s degree or postgraduate qualifications will be an advantage
• minimum two years of relevant professional experience in academic support, educational project coordination, or digital, blended/online education
• experience supporting the use of digital technologies for teaching and learning in a university, college, or similar educational setting
• demonstrated evidence of planning, organization, coordination, and implementation skills, with the ability to manage multiple activities, meet deadlines, and follow through on commitments
• ability to assess faculty, staff, or project support needs and suggest appropriate solutions or next steps within the scope of the role
• ability to identify project risks, delays, implementation challenges, or recurring issues; take appropriate first-level action; and escalate matters when required
• ability to collect, analyse, interpret, and present programme and evaluation data to support monitoring and continuous improvement
• strong written and verbal communication skills in English, including the ability to prepare reports, guidance materials, presentations, newsletters, and stakeholder communications
• strong interpersonal and stakeholder-engagement skills, with the ability to work collaboratively and respectfully with faculty, academic units, support departments, and external collaborators
• good analytical thinking and problem-solving skills, sound judgment, initiative, and close attention to detail
• ability to work independently on assigned tasks while seeking guidance on strategic, sensitive, or complex matters
• a curious and reflective approach to work, with a demonstrated commitment to continuous learning and applying new knowledge in practice
• responsiveness, reliability, adaptability, and the ability to work effectively in a changing environment
• professional integrity, discretion, and the ability to handle confidential or sensitive information appropriately
• good understanding of blended learning, online learning, learning design principles, faculty development, and educational technology integration
• working knowledge of Learning Management Systems, digital teaching tools, and emerging technologies, including the use of artificial intelligence
• ability and willingness to learn new digital technologies and support others in using them effectively.
  

Comprehensive employment reference checks will be conducted.

Only shortlisted candidates will be contacted.