Job Description

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

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The Associate Benefits Partner supports the delivery of core benefits operations through accurate data management, standardized process execution, and timely employee and stakeholder support. This person will ensure compliant, high-quality administration across health, welfare, and retirement programs.

What You’ll Do:

• Execute day-to-day benefits processes: enrollments, qualifying life events, dependent verification, status changes, terminations, COBRA administration, and eligibility updates.
• Respond to employee and manager inquiries on benefits programs, policies, enrollment, payroll deductions, and vendor processes within established SLAs.
• Maintain accurate records in HRIS, payroll, and vendor systems to ensure data integrity and compliance.
• Partner with HR Operations (HRIS, Payroll, Central HR Ops) and vendors to resolve routine benefits issues.
• Support benefits-related onboarding and off-boarding activities.
• Assist with compliance activities, including audits, reporting, documentation retention, and reconciliation.
• Track and escalate complex or non-standard issues to Benefits Partners or senior team members as appropriate.
• Maintain benefits guides, SharePoint site, onboarding course, and internal process documentation.
• Participate in training, knowledge-sharing, and continuous improvement initiatives.
• Support special projects, vendor implementations, or process improvement efforts as assigned.

What We’re Looking For:

• 1+ years of experience in benefits or HR administration, preferably in a corporate environment.
• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Experience with HRIS and/or benefits administration platforms (e.g., Workday, SAP, ADP).
• Foundational understanding of employee benefits programs and applicable regulations.
• Strong communication, customer service, and organizational skills.
• Strong attention to detail and commitment to data accuracy.
• Customer service mindset with professional communication skills.
• Ability to follow standardized processes and maintain compliance.
• Foundational knowledge of medical, dental, vision, retirement, and wellness programs.
• Strong organizational and time management skills; able to manage multiple priorities.
• Basic analytical and problem-solving skills with appropriate escalation judgment.
• Proficiency with HRIS, benefits platforms, and Microsoft/Google productivity tools.
• Discretion in handling confidential employee information.
• Collaborative and relationship-oriented across teams.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $26.92 - $33.65 per hour

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses,a joint venture in the health services industry,and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here

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At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!