EXL

Associate-Back Office-Customer Service

EXL  •  Noida, IN (Onsite)  •  5 months ago
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Job Description

Review & understand all claim related documents & proofs. Identify documents required to pursue subrogation & upload them onto Subrosource

Role Responsibiliti es
Participate in training to develop knowledge in all systems
Integrate procedural changes into daily routine
Achieve individual productivity and quality goals
Support other team members in meeting service expectations
Aid in the training of others, as needed
Provide quality review to ensure accuracy
Adhere to Company Policies and Procedures
Stay current with system and procedural changes to bill entry process.
Identi fy trends with bill entry errors and bring to management att enti on.
Understanding of transportati on operati ons, freight fl ow, terms.
Understanding of bill fl ow process (which can diff er between operati ng companies)
Understanding of ‘down stream’ effects of bill entry accuracy
Primary Internal Interacti ons

Graduate in any stream from a Reputed University 6 - 12 months experience in P&C Insurance - Property claims / Recoveries / Subrogation/ Claim adjudication

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
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