Job Description

Arinco is the Artificial Intelligence Company helping organisations become AI-first. As a specialist Microsoft partner across Australia and New Zealand, and Microsoft’s Australia Partner of the Year 2024, we combine Microsoft innovation, award-winning delivery and our Done Right™ frameworks to take customers from secure cloud and data platforms to production-ready copilots, agents and AI apps. Since 2019, we’ve partnered with more than 200 organisations across government, financial services, healthcare, retail, utilities and more.

The team

Our Co-Ops team is a cloud managed services capability that provides operational support and enhancement services to our customers. We support Azure cloud customers, and we pride ourselves on being technical experts and solving problems at scale. We emphasise the importance of proactivity, innovation, A.I, automation and high quality when delivering outcomes for our customers.

What we're looking for

Technical Skills:

• Previous exposure and genuine interest in Microsoft Azure cloud computing
• Familiarity with Git version control and basic CI/CD concepts
• Exposure to C# and .NET development
• Experience with at least one scripting language (PowerShell, Bash, Python)
• Comfortable working with Windows/Linux command line environments
• Understanding of web application architecture fundamentals

Professional Skills:

• Strong written and verbal communication skills
• Experience working with an external customer base, preferably in a consulting or support capacity
• Comfortable working with varied stakeholders and building strong relationships
• Ability to work collaboratively in a team environment
• Customer-focused mindset with professional communication style
• Genuine curiosity and eagerness to learn new technologies

Education:

• Bachelor's degree in Computer Science, IT, Engineering (or equivalent practical experience)

You will gain exposure in:

• Artificial Intelligence
• Azure PaaS services - App Service, Azure Functions, Logic Apps, and more
• Advanced monitoring - Azure Monitor, Application Insights, Log Analytics, and KQL query language
• DevOps practices - Release pipelines, branching strategies, automation, and Infrastructure as Code (Bicep/ARM)
• Azure Alerts and proactive monitoring strategies for application observability
• Incident management and structured troubleshooting methodologies
• Ticketing systems and ITSM processes
• Customer relationship management in a managed services environment

Life at Arinco

Our crew is the heart of Arinco. We’re a curious, creative and passionate team helping organisations across Australia and New Zealand unlock what’s next with AI. We value people who think differently, ask better questions and care deeply about the impact of their work, for customers, our crew and the wider community

Benefits and ways of working

• An inclusive, people-first culture where you can bring your authentic self
• Strong focus on learning and growth including training, certifications, lunch & learns and knowledge sharing
• Regular team events, social connection and community initiatives
• $2,500 annual allowance to choose the tech and home office setup that works best for you

Please note

• We are an equal opportunity employer and we welcome all applications. Particularly those from underrepresented groups
• At this stage, we are only able to consider candidates with unrestricted local working rights
• We don’t require the assistance of recruitment agencies