Job Description

At Auction.com, we’re transforming real estate. As the nation’s leading online platform for buying and selling residential bank-owned and foreclosure properties, we connect buyers, sellers, and investors with innovative technology. With over $70 billion in assets, our success is driven by a culture of innovation, collaboration, and impact. We go beyond the bid—empowering our people to thrive and shape the future of the industry

Associate Auction Coordinator - Rockville, MD

Responsible for welcoming guests and collecting customer information to ensure all pre auction requirements are met before participation in the auction. You will be required to learn and share your knowledge about Auction.com programs and initiatives that deliver the best auction experience and resources for attendees. You will collect sensitive buyer and seller information that requires 100% data input accuracy. Position requires the ability to multi-task within the fast-paced auction environment and provides customer service to all event day attendees.

The Schedule:
As an Associate Auction Coordinator, your Area/State manager will assign monthly auctions, depending on scheduling needs, so you’ll need to have a flexible and adaptable schedule that may have you travel up to 2 hours from home. Additionally, there will be required training sessions, administrative tasks, and available resources to provide opportunities to improve skills while earning additional compensation. Each auction day may slightly differ, hours can fluctuate and are not guaranteed.

Roles/Responsibilities:
Areas of responsibility may include but are not limited to those listed below, which are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be other related duties as assigned.
• Emphasis on attendance. Must attend all assigned auctions, events, and related training opportunities
• Collect all guest and bidder information in accordance with state statute and Auction.com policy and procedure
• Provide customer services to all auction and event attendees including providing information about Auction.com products and initiatives and answering auction related questions
• Provide guidance in the case that an auction or event attendee seeks information outside of our scope of work

Additional Responsibilities that may generally apply to Live-Cry States
• Assist with auction setup and tear down (ability to lift up to 50lbs)
• Data entry into proprietary tablet application Auction Sync for winning bidders to provide a certificate of sale
• Audit certificates of sale for fellow auction support team members
• Assist with on-the-job training for registration and COS writing
• Funds management and bank deposits electronically and/or in person at the nearest branch

Auction.com is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by applicable law.
To all recruitment agencies: Auction.com does not accept agency resumes unless you are part of our preferred partner network. Please do not forward resumes to our jobs alias, Auction.com employees or any other company location. Auction.com is not responsible for any fees related to unsolicited resumes.
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