Job Description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

The Art Director is responsible for producing high‑quality creative assets that support marketing campaigns, brand initiatives, and cross‑channel communications. This role transforms creative briefs into compelling, on‑brand designs and adapts them for a wide range of digital, print, and large‑format applications. The designer collaborates closely with copywriters, project managers, and marketing partners to deliver accurate, production‑ready files while maintaining visual consistency and meeting deadlines. The Art Director requires strong attention to detail, adherence to established workflows, and a solution-oriented approach to supporting a dynamic creative team.

Job Responsibilities:

• Design marketing and promotional materials including brochures, flyers, social graphics, digital ads, email graphics, presentations, signage, and event materials.
• Translate creative briefs into compelling visual concepts that align with brand standards.
• Collaborate with copywriters, project managers, marketing teams, and creative leadership to develop effective visual communications.
• Create and adapt designs for multiple channels and formats.
• Support branding initiatives and maintain visual consistency across all creative assets.
• Balance creativity with production execution to prepare final production-ready files for print, digital, and large-format applications.
• Resize, version, and adapt creative assets for various formats and audiences.
• Ensure accuracy of layouts, typography, image quality, color specifications, and file setup.
• Manage multiple revisions while maintaining attention to detail and meeting deadlines.
• Follow established workflows, naming conventions, and asset management processes.
• Work collaboratively on a solutions-oriented creative team.
• Assist with quality assurance reviews prior to release or production.

Qualifications and Skills:

• Bachelor's degree in Graphic Design, Visual Communications or related field, preferred.
• 3+ years of graphic design and/or production design experience.
• Experience working with brand standards and multi-channel marketing campaigns.
• Experience working in a corporate in-house environment, preferred.
• Experience working in financial services, mortgage industry, or a highly regulated industry, preferred.
• Strong portfolio demonstrating both creative design and production capabilities.
• Knowledge of print production processes, file preparation, and digital asset creation.
• Excellent organizational skills with attention to detail.
• Excellent typography, layout, and design skills.
• Skill in managing multiple projects simultaneously in a dynamic environment.
• Excellent communication and collaboration skills.
• Skill in working independently while also contributing to a team environment.
• Problem-solving mindset with a focus on quality and efficiency.
• Skill in adapting to shifting priorities with a positive, professional attitude.
• Advanced proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Familiarity with Figma, or other collaborative design tools, preferred.
• Proficiency in Microsoft PowerPoint and presentation design, preferred.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.