Job Description

Job TitleAgency Development Manager

Department Agency

Band 4

Reporting To Sr. Associate Partner Mgt /

Office Head

Supervising Agent Advisors

Location Agency Office

• Responsible for

• • Agent Recruitment
  • Agent Development
  • Meet Business targets
  • Customer Centricity

Key Responsibilities:

• Agent Recruitment

• • • Develop various sources of agent hiring & build a team of agent & agent pipe line.
    • Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
    • Implementation of MNYL GOLD process and adhere to the business norms
    • Follow agent 9 pointer hiring mechanism & other hiring norms

• Agent Development

• Ensure product knowledge by MNYL ways of training
• Field demonstration (FOD’s)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

• Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc…
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

o Customer Centricity

• Be MNYL brand ambassador & a customer champion
• Follow MNYL sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

• • Sourcing & Selection capability
  • Nurturing & Developing talent
  • Result orientation
  • Customer centricity
  • Planning & Execution

MOS:

• Achievement of business plan & GPA
• Recruitment / Development & Activisation of agent as per plan.
• Persistancy as per MNYL grid
• Achieve GOLD Score as per MNYL standard
• Number of EC/MDRT agent

Minimum Education:

• Graduate.

Candidate Specification

• Age not less then 29 years
• Work experience not less then 6 years.
• Average Loyalty of 1 year per Organisation.
• Minimum 6 years in City.

Job TitleAgency Development Manager

Department Agency

Band 4

Reporting To Sr. Associate Partner Mgt /

Office Head

Supervising Agent Advisors

Location Agency Office

• Responsible for

• • Agent Recruitment
  • Agent Development
  • Meet Business targets
  • Customer Centricity

Key Responsibilities:

• Agent Recruitment

• • • Develop various sources of agent hiring & build a team of agent & agent pipe line.
    • Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring
    • Implementation of MNYL GOLD process and adhere to the business norms
    • Follow agent 9 pointer hiring mechanism & other hiring norms

• Agent Development

• Ensure product knowledge by MNYL ways of training
• Field demonstration (FOD’s)
• Development of agent prospecting habits, calling habits and work habits.
• Work with agent on planning and reviewing of activities and goals.
• Identify the training needs of the agent and work with Trainers to improve the same

• Meet Business Targets

• Achievement of monthly, quarterly & yearly business plans.
• Improve agent productivity & persistency by regular PRP/IID/GID etc…
• Ensure companies product mix sales ration and adhere to the business norms.
• Maintain agent pro activity as per business plan

o Customer Centricity

• Be MNYL brand ambassador & a customer champion
• Follow MNYL sales practice to develop deep customer loyalty
• Hold periodical customer meet to understand customer pulse & need
• Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies

• • Sourcing & Selection capability
  • Nurturing & Developing talent
  • Result orientation
  • Customer centricity
  • Planning & Execution

MOS:

• Achievement of business plan & GPA
• Recruitment / Development & Activisation of agent as per plan.
• Persistancy as per MNYL grid
• Achieve GOLD Score as per MNYL standard
• Number of EC/MDRT agent

Minimum Education:

• Graduate.

Candidate Specification

• Age not less then 29 years
• Work experience not less then 6 years.
• Average Loyalty of 1 year per Organisation.
• Minimum 6 years in City.