Job Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin.

At LinkedIn, our approach to flexible work is centred on trust and optimised for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We transform lives through innovative products and technology.  

We are looking for a Talent Account Associate to join our expanding team as a trusted adviser with a focus on bringing value to our customers within Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers flourish and making them grow. Although you possess a strategic approach to selling and strive to overachieve revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities: 

• Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings. 
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 
• Shifts communication style and content to fit the needs of different stakeholders 
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity 
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements 
• Uses data and insights to support investment recommendations or overcome customer objections 
• Proactively mitigates churn risk by adopting a smart, customer-centric approach 
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value 
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a customer-centric lens 
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Qualifications

Basic Qualifications: 

• 2+ years of sales and/or client management experience
• 1+ years experience selling into the UK/I market

Preferred Qualifications: 

• Experience with SaaS platform selling 
• Experience with recruiting, recruitment media and HR software
• Experience selling IT or recruiting solutions 
• Knowledge of software contract terms and conditions with the ability to create fair transactions 
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 
• Demonstrated ability to find and manage high-level business in an evangelistic sales environment 
• Ability to gather and use data to inform decision making and persuade others 
• Ability to assess business opportunities and read prospective buyers 
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs 
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors 

Suggested Skills: 

• Communication
• Negotiation
• Forecasting
• Pipelining

Additional Information

Global Data Privacy Notice and Compliance Posters for Job Candidates

Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.