Job Description

Review and organize records received from claimants by thoroughly examining incoming records to determine their content and relevance, and then segregating them into designated categories such as medical, non-medical, and bill to ensure accurate and efficient

• Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
• Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
• Verify all necessary information before processing changes
• Maintain data integrity and accuracy
• Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
• Identify and resolve any discrepancy or issues that arise during endorsement process
• Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements

Qualification

• Bachelor’s degree

Technical Skills

• Proficient in Microsoft Office suite (Word, Excel, Outlook)
• Typing speed of 30 WPM with 90% accuracy

Analytical Skills

• Able to make decisions following the process guidelines
• Strong attention to detail and ability to handle multiple tasks

Process Specific Skills

• Good knowledge of Property & Casualty insurance domain is preferred

Soft Skills (Minimum)

• Good communication skills (written & verbal- CEF B1-5)
  • Good comprehension skills

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.