Digital Divide Data (DDD) is a BPO that delivers ML data solutions and content services to Fortune 500 companies and the world’s leading academic institutions. DDD is unique in its ability to deliver end-to-end data creation, curation, labeling, and annotation services, regardless of scale, with a guaranteed level of quality.
The Associate is responsible for executing 2D and 3D LiDAR annotation and segmentation tasks in accordance with defined SOPs, quality benchmarks, and productivity targets. This role requires technical precision, spatial awareness, and disciplined execution in high-volume production environments.
Responsibilities
Production & Quality Execution
Execute repetitive 2D/3D LiDAR annotation and segmentation tasks in strict adherence to SOPs
Maintain classification accuracy across object types and categories
Meet or exceed defined benchmarks for:
Productivity
Quality
Accuracy
Sustain consistency in output with minimal supervision
Issue Identification & Continuous Improvement
Identify recurring annotation errors or tool-related issues
Escalate quality risks or inconsistencies in labeling standards
Suggest improvements to tools, taxonomy, or workflow
Communication & Collaboration
Communicate effectively with peers, QA teams, and stakeholders in English
Document issues clearly and accurately
Success Profile
High attention to detail
Strong spatial and logical reasoning ability
Ability to sustain accuracy in repetitive workflows
Foundational understanding of quality control
Ability to identify misclassification and segmentation inconsistencies
Education Requirements
Diploma or higher qualification in a relevant field such as:
Computer Science
Information Technology
Engineering (Electrical, Computer, Geospatial, or related)
Data Science
Geospatial Studies
Or equivalent technical discipline
Technical Competencies
LiDAR & Segmentation Skills
Working knowledge of 2D LiDAR annotation
Working knowledge of 3D point cloud annotation
Systems & Communication
Proficient working knowledge of a computer/laptop
Strong English reading comprehension
Ability to write clear and accurate English
Ability to interpret and execute complex SOP documentation
Ability to perform basic object segmentation and classification
Understanding of bounding boxes, cuboids, and object tagging principles
Ability to follow annotation taxonomies and ontology guidelines accurately
DDD provides ML data operations support with Human-in-the-loop for LLMs and autonomous systems, focusing on AI/ML model training and annotation services. Trusted by Fortune 500 companies and pioneers in the autonomy industry, government, defense tech, technology, AgTech, and cultural heritage, we ensure the safety and performance of AI applications.
DDD offers end-to-end AI and autonomy solutions, supporting the entire lifecycle of autonomous systems from development and deployment to market readiness. We provide solutions in fleet operations, navigation maps, ML model development, data analytics, simulation, Operational Design Domain (ODD) analysis, scenario dataset creation, and product verification and validation (V&V).
DDD’s Generative AI solutions accelerate innovation by providing high-quality NLP dataset creation, prompt engineering, and model output evaluation. Our expertise ensures optimal model performance through red teaming, reinforcement learning, fine-tuning, and rigorous quality control, empowering AI systems to learn effectively and generate accurate, reliable results.
At the same time, DDD’s unique Impact Sourcing model established in 2001, provides talented youth from low-income backgrounds with access to professional opportunities. This initiative enables them to pursue higher education while gaining real-world work experience, ultimately increasing their lifetime earnings. Since its inception, DDD’s program has helped young professionals in Cambodia, Laos, and Kenya earn a projected total of more than $250 million in additional income.
Over the years, DDD has earned global recognition for its innovation, service excellence, and social impact. We have received the Global Sourcing Council’s 3S Award for Sustainable and Socially Responsible Sourcing and the Google Award for Innovation in Business Process Outsourcing (BPO). Additionally, The Global Journal has consistently ranked DDD among the Top 100 NGOs worldwide.
