ACI Worldwide

Assoc Technical Consultant

ACI Worldwide  •  Colombia, CO (Onsite)  •  1 day ago
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Job Description

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

Ensures new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements.
Primarily responsible for the identification/development of solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others.
Defines customer needs and develops a plan and proposal for delivery of the project. Viewed by customers as a consultant.
Performance is typically evaluated based on utilization, (i.e., billable hours).
Job Responsibilities:
  • Analyzes client’s business needs and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, business functions and processes. Has limited technical expertise in one or several business or industry specializations.
  • Works with others on the project delivery team to solve product related issues and recommend workaround solutions. Communicates with Technical Consultants and project managers on a regular basis providing status updates and any other information relevant to the ACI business.
  • Supports the regional/product’s business development and sales support efforts for a particular territory, industry or account.
  • Assists customer with their implementation efforts as necessary to ensure successful product adoption.
  • Assists in taking appropriate action for possible mitigation actions and or contingencies. Must learn to identify information needed to clarify a risk or business situation, seeking that information from appropriate sources and use skillful questioning to draw out the information.
  • Perform other duties as assigned
  • Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:
  • Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience.
  • 2+ years of experience in technology, consulting, or related roles (early-career profiles welcome)
  • English level: at least B2 (required) – ability to communicate in a global environment
Work Environment:
  • Standard work environment
  • Majority of time spent on PC (Phys. Req.)

ACI Worldwide is a global leader in mission-critical, real-time payments software Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

ACI Worldwide

About ACI Worldwide

ACI Worldwide, an original innovator in global payments technology, delivers transformative software solutions that power intelligent payments orchestration in real time so banks, billers, and merchants can drive growth, while continuously modernizing their payment infrastructures, simply and securely. With nearly 50 years of trusted payments expertise, we combine our global footprint with a local presence to offer enhanced payment experiences to stay ahead of constantly changing payment challenges and opportunities.

In short, we’re helping banks, merchants and billers capture rising real-time opportunities and volumes, all to meet the shifting needs of their consumers and business customers.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Elkhorn, Nebraska
Year Founded
1975
Website
aciworldwide.com
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