Job Description

About Blackhawk Network

One4All (part of Blackhawk Network)

One4all is the UK and Ireland’s leading multi-store gift card provider, offering versatile gifting solutions for individuals and businesses. Accepted at over 55,000 retailers including high street favourites, online stores, and local independents, One4all Gift Cards make rewarding easy and meaningful. Whether it’s for employee recognition, customer incentives, or seasonal gifting, One4all helps organisations celebrate and connect with people in a simple, secure, and impactful way.

Contract Type : 6 month contract

Workplace: Hybrid – 2 days in office per week

Hours: 37.5 hours per week

Reports to: Operations Director

Client Onboarding was created to ensure our clients have the relevant AML checks, to meet our regulatory obligations.  This is a hybrid role, based in our Swords office at least twice a week. 

Responsibilities

• Daily customer screening and Know Your Customer tasks, ensuring that policies and procedures are adhered to.  

• Review and process alerts and live monitoring in accordance with procedures. 

• Ensure Enhanced Due Diligence procedures are followed where necessary (e.g. PEPs). 

• Follow up on AML/KYB due diligence requirements on a range of institutional client types with different legal structures, in all jurisdictions using the supplied onboarding system. 

• Risk rate clients in line with procedures.

• Obtain and verify Ultimate Beneficial Owner documentation.

• Communicate effectively and efficiently with relevant internal and external parties to obtain KYB documents. 

• Proactively review and work within company policies, standard operating procedures, company and legislative updates to ensure you are working in line with best practice and business risk is minimised. 

• Display positive examples of the company Beliefs at all times. 

• Remain knowledgeable of changing industry initiatives. 

• Participate in other departmental projects as assigned from time to time. 

Qualifications

• Good knowledge of standard Office applications (MS Word, Excel, PowerPoint). 

• Common sense, a commercial outlook and the ability to exercise sound judgement. 

• The ability to work to tight timescales with a sense of urgency and high productivity. 

• The ability to take direction and work independently, prioritise and multi-task in a fast-paced environment. 

• Team player who can absorb, understand, and consider ideas and points of view. 

• The confidence to voice and express their thoughts and ideas clearly, directly and honestly. 

• To maintain a high standard of service to internal stakeholders of varying seniority.  

• Strong analytical and problem solving skills. 
• Ability to communicate to a high standard in writing and in person.  

We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Benefits

• Work-Life Balance: 23 days annual leave, birthday time off and volunteering leave.
• Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.
• Financial Rewards: Pension scheme, and exclusive discounts with our one4all cards.
• Flexibility & Engagement: Office group activities and support for physical and mental health.
• Recognition: Participate in Flyers, our leading recognition program with financial rewards.

• Hybrid Working – typically 2 days per week in the office. We’re open to flexible working arrangements and will consider reasonable adjustments in line with individual needs.

Candidate Journey at BHN:

• Stage 1: Shortlisting of suitable candidates
• Stage 2: Screening Call
• Stage 3: Interview(s) with Hiring Manager(s)
• Stage 4: Feedback/Hired

Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!

Blackhawk Network is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process.