Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

This strategic role is responsible for architecting differentiated Application Managed Services (AMS) solutions for Kyndryl’s strategic enterprise pursuits. The Solution Architect combines deep application services expertise with agentic AI, policy as code, automation, observability, DevSecOps, and modern engineering practices to create autonomous operating models that improve client outcomes, reduce cost, and accelerate innovation.

Primary Responsibilities

• Lead end-to-end solutioning for complex AMS opportunities from qualification through contract signature.

• Design AI-enabled operating models spanning L.15/L2/L3 support, application engineering, SRE, DevSecOps, platform engineering, and continuous modernization.

• Architect autonomous application operations using agentic AI, policy as code, intelligent automation, and observability.

• Lead executive discovery workshops and translate business objectives into compelling technical and commercial solutions.

• Develop transition, transformation, governance, staffing, sourcing, and pricing strategies.

• Own the technical solution for RFPs, RFIs, proposals, and client presentations.

• Present complex AMS solutions to clients with conviction and credibility.

• Partner with Sales, Strategic Deals, Delivery, Consulting, Cloud, Security, Finance, and AI teams.

• Contribute reusable assets, reference architectures, and thought leadership.

Agentic AI Leadership

• Design human-on-the-loop operating models where AI agents execute routine operational work under governance.

• Apply agentic AI across incident management, problem management, change management, knowledge management, testing, code remediation, release validation, and application optimization.

• Embed AI governance, policy as code, security, compliance, and responsible AI practices into every solution.

• Drive continuous expansion of autonomous capabilities throughout the application lifecycle.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Qualifications

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.