This role coordinates the daily work of technical specialists performing maintenance, repair, calibration, and equipment support tasks within a single team or line. They assign work, manage schedules, and ensure tasks follow defined procedures and operational requirements. The role resolves routine and moderately complex issues, escalating larger cross-line or multi-team problems to This role supports safe, reliable operations.
1. Coordinate Daily Skilled-Trades Work
The Team Lead assigns tasks, organizes daily priorities, and ensures technicians have required tools, materials, and instructions. They monitor execution closely and resolve issues affecting timely task completion. This maintains efficient workflow and supports consistent operational performance.
2. Support Maintenance, Repair, and Calibration Activities
The Team Lead oversees and participates in routine technical work such as equipment repairs, checks, and calibrations. They guide troubleshooting within established methods and ensure adherence to safety and technical procedures. Issues that affect multiple lines or exceed routine scope are escalated to the L45 Associate Manager.
3. Plan and Adjust Daily Work Schedules
They prepare daily schedules based on production needs, technical priorities, and staffing availability. Adjustments are made as conditions change throughout the shift. This ensures alignment of technical work with operational requirements while maintaining on-time execution.
4. Investigate Routine Equipment or Process Issues
The Team Lead evaluates symptoms, uses available data, and applies known solutions to recommend corrective actions. They involve operators and technicians to gather facts and escalate unresolved issues through established channels. This supports accurate troubleshooting and reduces recurrence of common problems.
5. Communicate Status and Challenges to Leaders and Peers
They provide updates regarding work completion, emerging risks, and required resources. Clear and timely communication ensures alignment across operations, maintenance, and engineering. This supports coordinated execution and uninterrupted workflow.
3+ years
The Hershey Company is headquartered in Hershey, Pa., and is an industry-leading snacks company with a purpose to make more moments of goodness through its iconic brands. Hershey has approximately 20,000 employees around the world who work every day to deliver delicious, quality products.
The company has more than 70 brands around the world that drive more than $11 billion in annual revenues, including such beloved brands like HERSHEY'S, REESE'S, KIT KAT®, JOLLY RANCHER, ICE BREAKERS, SHAQ-A-LICIOUS, SKINNYPOP and DOT'S HOMESTYLE PRETZEL'S.
For more than 130 years, Hershey has been committed to operating responsibly and supporting its people and communities. Hershey founder, Milton Hershey, created Milton Hershey School in 1909, and since then, the company has focused on helping children succeed through access to education.
