Job Description

Manager/AM, Business Excellence BP

- Basic Functions & Responsibility

The Business Excellence BP role is expected to bridge between vaccine business needs and business excellence solutions, leveraging BE solutions to empower vaccine business under a fast-changing environment, and leveraging vaccine business needs to contribute to the upgrade of BE CoEs and empower the digital transformation of vaccine business. As Business Excellence BP to VBU, he/she will work closely with BE & VBU cross-functional teams to support business strategy formulation, address business challenges with comprehensive BE solutions and empower vaccine business digitalization.

The Core Responsibilities are:

• Support business strategy formulation by consolidating vaccine-related insights incl. but not limited to internal business performance, execution progress and external environmental change incl. policy change, industry vaccine pipeline progress
• Use AI tools (e.g., Microsoft Co-pilot) to collect and consolidate internal and external insights and form vaccines business insight report
• Support field team central operations incl. sales team KPI setting and quarterly calculation, territory management, etc.
• Automate and visualize sales operation process by landing AI applications such as field team monthly/quarterly performance visualization, KPI calculation automation, etc.
• Support field team with insight and analytical capabilities to empower their business planning and problem-solving process
• Empower vaccine business alliance management and work closely with partners in terms of target account segmentation, target setting, etc.

Qualifications:

• Bachelor's degree or above. A minimum of 5+ years of demonstrated strong capabilities and experience in insights & data analytics or SFE-related works
• Experience in vaccine, healthcare-related products or pharmaceutical industry will be a plus. Experience in consulting industry will be a plus
• Open and flexible to use AI tools and technology to automate and visualize working process
• Curiosity and willingness in vaccine industry and business excellence, can-do spirit, result-oriented, multi-workstream management, and integrity
• Capability to work under English environment, including written and verbal English

Required Skills:

Artificial Intelligence (AI), Business Performance Management, Business Planning, Business Strategies, Client Counseling, Competitor Analysis, Digital Transformation, Sales Force Excellence (SFE), Stakeholder Relationship Management

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

09/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.