Job Description

At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.

Aspire is searching for an Assistive Technology (AT) Technician to support Aspire Living & Learning’s Enabling Technology initiatives by installing, configuring, and maintaining assistive and enabling technologies for individuals receiving services. This role works directly with individuals, families, and caregivers across home and program settings to implement enabling and assistive technologies that enhance independence, safety, and quality of life. The specialist assesses needs, identifies opportunities for technology-based support, and helps individuals gain greater autonomy in their daily lives.

Hours: M-F 8a-4p

Location: This position will be at one of our Aspire locations in Maryland, New Hampshire, or Massachusetts.

Salary range: $50,000-$60,000 annually, based on education and experience

Employees at Aspire enjoy working with a collaborative and dedicated team that values a culture of belonging and care. We take pride in offering a comprehensive benefits package to eligible employees, including:

• 8 -weeks of PTO annually, including personal time, mental health days, and school vacations
• Comprehensive Health, Dental, & Vision Insurance - Choose from multiple medical plans, with vision coverage included at no extra cost.
• Flexible Spending Accounts (FSA) and Health Saving Account (HSA) options - Use pre-tax dollars for medical and dependent care expenses.
• Lifestyle Spending Accounts with JOON - Monthly funds for wellness, fitness, commuting, childcare, pet care, and more.
• 403(b) Retirement Plan with Employer Match - A 100% match on contributions up to 2% of your salary.
• Professional Growth Opportunities - Access to training, leadership and management courses, mentorship, and career advancement.
• Employer-Paid Life & Disability Insurance, Employee Assistance Program (EAP), Telehealth Services and more!

Qualifications:

Education and Experience 

• Associate’s or Bachelor’s degree in Information Technology, Assistive Technology, Rehabilitation Technology, or related field preferred. 
• Minimum of two (2) years of experience in IT support, assistive technology support, or technology training preferred. 

Skills and Competencies 

• Strong technical aptitude and ability to learn and support a broad range of evolving technologies. 
• Exceptional patience and communication skills, with the ability to explain complex technology concepts in clear and accessible language. 
• Creative problem-solving mindset and ability to adapt technology solutions to individual needs. 
• Ability to work independently while collaborating with interdisciplinary teams. 

Additional Requirements 

• Valid driver’s license and reliable transportation required. 
• Ability to travel regularly to homes and program locations in all states served by Aspire.

Working Conditions:

• This is a hybrid position  
• The position does require travel to group homes and state offices periodically.  
• The employee is frequently required to walk; sit; use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal.  
• The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. 
• The employee must regularly lift and/or move up to 35 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment is a standard office setting including standard office equipment (fax, copier, phone, computer, etc.) 
• Reasonable accommodation can be made to enable qualified people with disabilities to perform the described essential functions of this position.  

Aspire Living & Learning believes it must play an active role in creating a community of employees that is diverse, inclusive and equitable Our work benefits greatly from the contributions of people of color, people from working class backgrounds, women, LGBTQ people, and individuals with disabilities. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.