Job Description

The Manager of Assisted Living will be responsible for the daily operations of the Residential Care Apartment Complex (RCAC) and accountable for adherence to facility policies and procedures. They play a key role in managing the daily operations of the RCAC, ensuring the highest quality of care and service for tenants. The Manager works closely with the RCAC team to foster a positive work environment, promote staff professional growth, and collaborates with the Campus Administrator to ensure smooth operations and compliance with regulations.

Responsibilities/Duties:

• Oversees the admission process and maintains occupancy at or above 95%.
• Treats tenants and their families with respect and dignity. Identifies and addresses the psychosocial, cultural, ethnic, and religious/spiritual needs of tenants and their families.
• Conducts tours, provides printed and verbal information about the RCAC, and oversees the inquiry and assessment of prospective tenants.
• Oversees monthly activity schedule and activity programming, as well as transports tenants on outings and to appointments
• Maintains GOLD standard in the Wisconsin Coalition for Collaborative Excellence in Assisted Living (WCCEAL), submits quarterly reports to WCCEAL, and uses data to drive quality improvement efforts.
• Plans and initiates new programs for enhancing services.
• Updates tenant service plans and risk agreements as needed.
• Directs care being given to the tenant in accordance with the tenant’s service plan.
• Develops and maintains RCAC policies and procedures
• Assures compliance with state regulations to maintain RCAC license.
• Collaborates and responds promptly to tenant or family concerns. Investigates issues and attempts to resolve problems in a timely manner.
• Is responsible for employee evaluations, as well as the disciplinary process.
• Maintains basic knowledge of budget and makes decisions in light of fiscal constraints, including determining and reviewing rate structure for RCAC.

Education/Experience:

Required:

• 1-2 years of experience in Assisted Living or similar setting
• Current BLS certification, or ability to obtain within 3 months of hire

Preferred:

• Previous management experience
• Current Wisconsin Registered Nurse (RN) License
• Associate or bachelor's degree in nursing