Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Assistant Waterpark Director

We are inviting you to apply for our open Assistant Waterpark Director position. In this role, you’ll be responsible for daily park operations, assisting the Waterpark Director in scheduling, training, staffing, adhering to state aquatic code and regulations, and assisting with the overall safety of guests/staff and guest satisfaction.

Lead with heart, accountability, and purpose by fostering a culture where team members feel supported, developed, and empowered to deliver a safe and exceptional guest experience every day.

This is an exempt full-time position with flexible hours and days, based on business needs. This position regularly requires evening and weekend work.

What We’re Looking For

•  We do require that you have a background, consisting of a minimum of 5 years’ experience in an operational floor supervisory role preferred, with a leadership position in a large water park or recreational facility.
• Previous lifeguard experience required, along with extensive knowledge of leisure activities, commercial recreation, and/or large waterpark in a “for-profit” setting.
• Significant experience with guest services and conflict resolution.
• Experience with scheduling and managing labor budget.
• Experience with Hiring & Retention initiatives.
• Basic knowledge of Human Resource law and function.

Physical Demands

• You must have the ability to pass Kalahari’s lifeguard certification.
• Must be able to frequently move throughout the waterpark.
• Must be able to walk, climb or balance; and stoop, kneel, crouch, use hands to finger, handle, or feel; reach with hands and arms.
• Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• The noise level in the work environment is usually elevated.

Preferred Requirements

• Certified Pool Operator Certification.
• P&L Statement knowledge.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.