At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.

This is an opportunity for you to join a large social purpose organisation where your skills and compassion will be valued and enable you to make a meaningful difference to people’s lives

We are searching for our next Assistant Village Manger

Your new role will be:

Working closely and collaboratively with the Village Manager, you will support the team in the management of all new residents, current residents and relevant stakeholders. You will deliver quality service creating a supportive and caring environment for our community. This role will support 2 villages in close proximity – the beautiful Bimbimbie Park (Merimbula) and Sanananda Village (Tura Beach).

This is a permanent position, 30 hours per week

Ideally you will be able to work 4 days a week with an occasional Saturday morning.

*Flexibility with weekly hours depending on the candidate’s availability

This role role may involve travel across NSW.

Aged care experience desirable but not necessary; we are looking for someone with the right attitude and personality!

About you:

• Previous relevant experience in a customer-focused role

• Excellent people and communication skills, both written and oral and the ability to interact with residents with respect and empathy.

• Demonstrated ability to prioritise and work under minimal supervision

• Experience building positive relationships with key stakeholders, clients, colleagues and service providers

• Resilience, strong commercial acumen and highly organised

• A good understanding of the Retirement Villages Act or willingness to learn.

• You can confidently manage administrative responsibilities.

• You possess a proficiency in Windows, Excel, and PowerPoint, along with the ability to quickly learn other systems.

• You are self-starter, capable of working independently, thinking creatively, and demonstrating soft sales and customer service skills.

Benefits of working for RSL LifeCare:

• Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing, and more.

• Staff discounts across 700 select retail stores through Maxxia Rewards

• Fitness Passport

• Leave Loading - 17.5% pay top up on paid leave.

Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.