Job Description

Job Title:

Assistant Vice President, Specialty Deposit Portfolio Manager

Location:

OH - Columbus

What you'll do:

As the Specialty Deposit Portfolio Manager you will be responsible for delivering tailored, exceptional service to law firms, legal professionals, and fiduciary clients within the Juris Banking Division. The SDPM manages a portfolio of specialty deposit accounts within Juris Banking such as but not limited to Escrow, QSF Administration, and DACA.

You will serve as the point of contact for new and existing specialty deposits within Juris Banking business line to deliver accurate and timely responses to requests, transactions, account opening/closings, and other client requests while maintaining service level agreement (SLAs), managing risk, and adhering to all regulatory compliance standards. You will document client interactions through the Bank’s CRM platform, and will work with sales, relationship management, client service/operations employees, and legal department to onboard, service and manage these specialty deposits.

• Manages Escrow deposit portfolio for Juris Banking Escrow accounts
• Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB. Determines if internal counsel review is necessary.
• Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts, May include assistance with collecting necessary onboarding documentation
• Manages relationships with outside vendors as needed to service escrow accounts
• Maintains CRM database including calls and results on relationships. Provides reports to RMs as required.
• Primary Contact for escrow parties, providing excellence in communication, response time, client servicing.
• Manages deposits, distributions and tracking as required by escrow agreement
• Maintains accuracy and completion of transactions and retention of documents for internal audit reviews. Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable.
• Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance
• Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts
• Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.
• Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified.
• Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit.

What you'll need:

• Requires a High School diploma or equivalent and 3+ years of experience in banking, deposits, account servicing or other directly related experience. 5 years or more experience is preferred. College degree preferred.

• Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

• Working knowledge of various word processing and spreadsheet software

• Must have excellent customer service and strong communication skills, especially speaking and listening skills.

• Ability to work with relationship managers, legal department, senior managing director and clients as needed

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation