Job Description

We’re proud to be recognized as one of USA TODAY’s Top Workplaces and to have earned the Best and Brightest Companies to Work For award eight years running. Founded in 1937, Advancial is one of the nation’s longest‑standing credit unions, committed to creating lasting value for our members through exceptional service, quality products, and innovative financial solutions.

At Advancial, we believe work should be meaningful and energizing. We’re a passionate, collaborative team that values creativity, positivity, and the drive to make a real impact. We work hard, we have fun, and we show up every day ready to support each other and the members we serve.

What You’ll Do

• Program requirements development — Collaborate with project owners and stakeholders to gather, define, and meet program requirements, considering buy‑vs‑build options and best‑practice approaches.

• Workflow design — Work with stakeholders to design and sequence workflow processes that align with user expectations.

• Resource and project planning — Align project load with resource availability by performing work breakdowns, estimating tasks and labor hours, and communicating constraints to stakeholders and Management.

• Project guidance and communication — Participate in meetings to provide direction, manage delivery expectations, and maintain transparency regarding departmental resource availability.

• Team development and liaison work — Support programmers’ ongoing development, ensure skills remain current, and serve as a liaison between programmers and organizational stakeholders to ensure timely, accurate work completion.

• System accuracy and issue resolution — Investigate program errors, identify root causes, propose solutions, establish debugging protocols, and perform functional testing with documented results.

• Strategic planning and reporting — Report workload and project status to all organizational levels; set annual budgets and business plans; and establish policies and procedures for programming, development, system lifecycles, technology research, deployments, maintenance, and sunsetting.

• Cultivate a positive, respectful, and collaborative culture-- across the organization--foster strong relationships among staff, departments, branches, and external partners. Champion a caring and inclusive environment for both employees and members, aligned with the Credit Union's mission and values.

Requirements

Bachelor's degree (B. A.) from four-year College or university and minimum seven years related experience and/or training; or equivalent combination of formal education and experience. Master’s degree desirable. Minimum five years of prior management and leadership experience required.

Ready to join a winning team? Advancial is a place where careers grow, communities thrive, and your work truly matters. If you’re looking for an organization that invests in your development, respects your time, and recognizes the impact you make, you’ve found the right place.

This position is hybrid at our Remote Operations Center at 100 East Royal Lane, Suite 300, Irving, and compensation is based on experience and qualifications, ranging from $137,000 to $171,000.

What to Expect in Our Hiring Process

1. A quick phone screen to get to know you
2. A Zoom interview with the team
3. Short assessments to help us learn more about your strengths and work style
4. An in‑person interview at 100 East Royal Lane, Suite 300, Irving, Texas, 75309
5. Once you’ve signed your offer letter, we’ll begin your background and credit check

Benefits

We provide comprehensive healthcare, life insurance, and 401(k) benefits—but that’s just the beginning.

• Take Time for Life: Enjoy 11 company holidays and start with three weeks of vacation. You can also recharge at our beautiful vacation homes in Destin, FL, and Breckenridge, CO—free for you and your loved ones, with only taxes to cover.

• Retire with Confidence: We contribute to your 401(k) to help you build a secure financial future.

• Care for Your Pets: Access affordable pet insurance with employer contributions, ensuring your furry family members are protected.

• Invest in Your Growth: After one year, we cover 80% of your tuition so you can continue advancing your education and career.

• Navigate Life’s Surprises: Our Advancial Life Rewards program reimburses up to $1,000 annually for unexpected expenses, because we know life doesn’t always go according to plan.