EXL

Assistant Vice President (AVP) – Supply Chain & Procurement

EXL  •  Bengaluru, IN (Onsite)  •  4 months ago
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Job Description

The AVP – Supply Chain & Procurement owns end‑to‑end sourcing and supply chain execution to deliver cost savings, supplier performance, service levels, and risk mitigation. This leader will define category strategy, optimize demand & inventory, digitize processes, and partner with cross‑functional stakeholders (Finance, Operations, Manufacturing/Delivery, Legal, IT) to achieve cost, quality, delivery, and sustainability goals.

Essential Functions:

  • The role will manage a multi-client portfolio in the FAO Business BPO business Unit of EXL in India ~100 employees
  • The role will be responsible for ensuring noiseless delivery across the accounts, working closely with the onshore teams to support sales opportunities, and moving each of the delivery accounts towards Intelligent (a combination of leveraging AI, robotics, and analytics effectively)
  • The primary work today is in End to End Supply Chain & Procurement services to the client.
  • Work on solutions, support sales teams, help expand and build current capability footprint
  • Engage with various existing support teams (PE / Digital / Analytics) that will help us achieve the results
  • Manage relationships with customers at the senior management level and ensure customer satisfaction
  • Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making
  • Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery
  • Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training
  • Ensure adequate guidance & training of team members to ensure process objectives & Customer requirements are met

B.Com/M.Com/MBA/ Master’s degree in Finance/Accounting/Economics

EXL

About EXL

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.

Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.

At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.

Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.

Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.

We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.

For more information, visit www.exlservice.com.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
Unknown
Website
exlservice.com
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