Job Description

Job Title: AVP - Anaplan Mgmt

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We foster continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. As part of the Risk & Compliance (R&C) function, you’ll play a vital role in supporting HSBC’s second line of defence, ensuring robust risk management and operational excellence across the Group.

The Risk & Compliance (R&C) function is HSBC’s Second Line of Defence, responsible for reviewing and challenging the activities of the Group’s businesses to ensure effective risk management. With a global headcount of ~14,000 and annual costs of ~$1.5bn, R&C is evolving its operating model, requiring robust oversight, administration, and management. This role is pivotal in supporting the R&C CAO CoE, driving operational excellence, and enabling strategic objectives in a dynamic, highly scrutinized environment.

HSBC is going through an unprecedented period of change in its move to a sustainable globally led and connected organisation. There is increasing external scrutiny and pressure on the Financial Services industry from governments, regulators, media, investors and brokers. The role holder will be required to interact with many internal and external parties at the highest level of management and therefore needs an outstanding level of professionalism and gravitas.

The individual is responsible for ensuring robust financial forecast using Anaplan, supporting the delivery of the R&C function’s objectives, and maintaining high standards of governance and control. The role holder will collaborate with global, regional, and business line stakeholders to deliver consistent, high-quality management information, support forecasting management, and drive process improvements.

As a AVP Anaplan Manager within the R&C CoE, you will provide dedicated, forward-thinking financial and operational management support to LoBs and Global R&C Sub-functions. The role will focus on maintaining and enhancing the Anaplan platform, supporting headcount planning processes, and providing management information to senior stakeholders across global and regional teams.

You will work closely with the R&C CAO CoE leadership team and collaborate with Finance, HR, and business stakeholders to ensure accurate workforce planning, forecasting, and reporting. The role provides an opportunity to contribute to the continuous improvement of planning processes while supporting the delivery of consistent and high-quality management information.

In this role, you will:

The individual will be required to share best practice globally, influence stakeholder teams in a positive manner, and manage a team. Some of the key responsibilities include:

Anaplan Product Support

• Support the administration and ongoing maintenance of the Anaplan system used for workforce planning across Risk & Compliance.
• Assist with system enhancements, model updates, and configuration changes in collaboration with global stakeholders.
• Participate in working groups and projects aimed at improving Anaplan capabilities and planning processes.
• Global scenario modelling for R&C for outer years including headcount and cost modelling

Anaplan Management and Forecasting/Reporting

• Perform annual planning exercise in line with the Group FRP and workforce demand planning processes
• Plan and manage central monthly forecasting for all R&C Sub-Functions and Regions
• Maintain forecasts through monthly updates from golden source data
• Review of month-end actuals GHA report and update Anaplan
• Attrition central methodology updates
• Efficiency tracker data load onto Anaplan
• Load TM1 Data on WD 10 for Actuals / Forecast / Targets
• Rate Card calibration
• Management of individual models (e.g. Headwinds, efficiencies, Boundary changes/handshakes)
• Perform reporting to enable senior management insight/action and to support financial forecasting
• Reporting and Analysis of month-end actuals vs Forecast
• Anaplan MPP Live Headcount Lock/snapshot
• Headcount Model Updates
• MI of forecast of HC and Direct Costs comparing Anaplan monetised dollar vs Tm1 budget

Management Reporting

• Produce regular reporting and management information related to Forecast, headcount, workforce trends, and financial metrics.
• Assist with reconciliation of forecast versus actual results and provide analysis to support management discussions.
• Support the preparation of reports for senior leadership and governance forums.

Stakeholder Engagement & Collaboration

• Build effective working relationships with internal stakeholders including Finance, HR, and business management teams.
• Respond to stakeholder queries and support data analysis related to workforce planning.
• Contribute to discussions around process improvements and system enhancements.

Team Management & Coordination

• Act as de facto deputy to the VP – Anaplan Manager, managing and coordinating team priorities, goals, and objectives.
• Serve as point of contact in the VP’s absence.

The role holder will need to be dynamic, and service oriented with a can-do attitude. It will be a critical element to ensure that the individual can prioritise and ensure it meets the ongoing needs.

To be successful you will:

Knowledge & Qualifications

• Strong knowledge and demonstrable experience of developing and managing the Anaplan System as well as the corresponding workforce demand planning/management processes is a must for this role.
• Excellent business management experience in a large and complex organisation
• Strong Financial background and experience essential, with a deep understanding of different aspects of costs and headcount within a global organisation and evidence of delivery in a similar global role
• Strong relationship management with senior stakeholder and the ability to work with individuals at different levels
• Ability to quickly understand stakeholder requirements and concerns and deliver a quality result, on time and with high attention to detail
• 'Can Do' attitude, with the ability to deal with ad-hoc requests/tasks
• Self-reliant with the ability to prioritise and manage stakeholder expectations
• Effective written and spoken communication skills in English, and strong Microsoft Excel and PowerPoint skills
• Line management experience

Experience

• Demonstrated success in budgetary management, resource management, financial planning, and executive reporting.
• Proven track record in delivering performance improvement and applying innovative thinking.
• Experience managing customer and stakeholder issues in a matrix organisational context.
• Global project management experience.
• Strong understanding of evolving risk environments.
• Strong performance as a leader of high-performing teams in a similar matrix environment

Skills

• Product management of a global system
• Know-how of TM1
• Strong strategic vision.
• Excellent collaboration and communication abilities.
• Strong leadership and motivational skills.
• Excellent analytical skills.
• Good business and commercial awareness.
• Proactive and resilient in a dynamic, constantly changing international environment.
• Outstanding organisational and problem management skills, and extensive project and programme management exposure

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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