HR Support to business and act as a strategic HR advisor. Building business knowledge within the team so as to be a strategic partner to operations - demonstrating commercial understanding of the business and being able to help operations managers apply good people management by providing solutions to people related business problems. Ensure potential issues are identified and escalated. Ensuring team and self follow company policies and procedures; create a professional and disciplined working environment. Employee Engagement: Build on employee engagement activities already in place and take new initiatives to motivate employees, thereby harnessing their passion, talent and innovation. Effective exit management, development of Early Warning System, and acting on information gained through skip sessions, attrition analysis. Manage, investigate and report out employee relation cases and ensure a fair, consistent and proper resolution within the considerations of Company policies, procedures and values. Assist in the defining and refining of the policies to balance the employee and organizational needs. Ensures consistent communication of the same to foster a positive, collaborative and engaged environment.
All HRBP roles and responsibilities
Master degree in HR

Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.