Job Description

Company Details

Preferred Employers Insurance, A Berkley Company specializes in providing workers’ compensation insurance to California business owners. The company serves three major Client Segments: Small Business, Mid-Larger Businesses and Programs (Groups & Association Members). The company’s distribution partners (agents & brokers) number 400 locations throughout the state. Preferred serves 11,000 policyholders and provides medical claims handling and claims management for policyholders as needed to care for injured workers. The company is rated A+ Superior by industry-rating organization, AM Best & Company.

Responsibilities

The Assistant Underwriter is responsible for supporting the underwriting department functions through customer service and processing of underwriting files. The primary role of the Assistant Underwriter is to organize and process all quotes, binds, policy endorsements, renewals, and routine mail in accordance with the company’s guidelines. Equally important, the Assistant Underwriter is to provide customer service to incoming callers and communicate as needed with agents to obtain additional information on files.

Key functions include but are not limited to:

• Provides excellent customer service by answering phones within three rings.
• Handles phone and email requests/inquiries in a quick, professional, and courteous manner.
• Organizes and process all policy endorsements and incoming and outgoing mail.
• Quotes new business, issue policies, and process renewals in accordance with Underwriter and Company specifications.
• Achieves a working knowledge of the company’s new business selection philosophy.
• Maintains a current diary system for all follow-up items.

Qualifications

• Bachelor’s degree from an accredited college or university preferred
• 1-2 years; experience in an office environment.
• Demonstrated ability to work in a fast paced, decision-oriented environment.
• Excellent communication and analytical skills.
• Strong organizational skills and ability to manage multiple tasks.
• Strong automation skills including MS Office products especially excel.
• Ability to work independently and in a collaborative team environment.

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $26.00 - $31.00 per hour • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.